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Hours Full-time, Part-time
Location 662 W 14 Mile Rd.
Troy, Michigan

About this job

We have a full-time/part-time opening for a Assistant Manager.

Must be able to work various shifts per week.

  • Be authorized to work in the United States.

Requirements

Auntie Anne’s offers a family-oriented working environment built on communication and mutual respect. There’s hard work that goes into serving and supporting our franchise partners and consumers through a variety of expert positions including construction, customer care, marketing, training, accounting, human resources, purchasing, business consulting, and more. But, there’s a good bit of fun mixed in. After all, we make pretzels so it’s impossible NOT to have fun here...



Assistant Manager



Responsibilities and Duties:




  • You will work directly with the Store Manager and crew in providing only the highest quality product and outstanding GUEST Services.

  • You will be responsible for supervising shifts and work stations to deliver outstanding quality service, cleanliness and value on every shift that you manage.

  • Provide constant development of crewmembers focusing on team building.

  • Meet goals related to store sales, payroll, and food cost.

  • Accounting for cash management functions to include daily and weekly reports, and daily bank deposits.

  • Assist in the completion of weekly schedules for crew and ensuring a fully staffed store at all times.

  • Ensure compliance in relation to Food Safety and Sanitation.

  • Maintain equipment, stock area, and store.



Requirements and Skills:




  • Dedication to providing exceptional customer service

  • Good communication skills and strong interpersonal and conflict resolution skills

  • Exceptional team building capability

  • Basic business, math and accounting skills and strong analytical /decision-making skills

  • Basic personal computer literacy

  • High School Diploma or GED preferred

  • 2 – 4 years supervisory experience in either a food service or retail environment