Food Server

We have a part-time opening for a Food Server.

Must be able to work various shifts per week and be available weekdays and weekends.

• Must have a high school diploma or equivalent.
• Be authorized to work in the United States.
• Background check required.

Sam Houston Hotel

FOOD SERVER

Reports to: F&B Manager/Director of Food & Beverage

Summary of Position:

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time; they will want to return again and again.

Duties & Responsibilities:

• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Up-sell food & beverage items using suggestive selling techniques.
• Answer questions regarding regions where food products come from, how food is prepared.
• Describe in detail tastes and textures.
• Answer questions regarding wine list, where wine comes from the vintage and the aromas & flavors of the wines.
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Perform side work at the start and end of each shift as required by service station assignment.
• Maintain clean service areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
• Be ready and willing to assist fellow servers as situations arise.
• Be ready and willing to assist bus person with clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Accurately record reservations.
• Wash dishes as assigned by manager, in the absence of a dishwasher and/or during slow periods.
• Keep restrooms clean and stocked with necessary supplies
• Change kegs when needed.
• Clean and organize salad, soup and bread stations.
• Other duties as assigned by management