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in Newport News, VA

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About this job

  • We have an opening for 8 Part Time WAITERS / WAITRESSES.
  • Location:  2 Bernardine Dr, Newport News, VA, 23602.  Note: online applications accepted only.
  • Schedule:  To be determined.
  • Requirement:  2 years experience required.

 

If you have a positive attitude and a love for learning, you may be interested in joining our team.

 

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison’s hospital kitchens, restaurants and cafés feature socially responsible practices and exceptional guest experiences. The company’s Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. The Atlanta-based company was named one of Modern Healthcare magazine’s “Top 100 Best Places to Work in Healthcare in 2013” and one of Training Magazine’s top 125 for 2014.

 


Summary: Delivers and presents food and beverage orders efficiently to patient rooms.

Essential Duties and Responsibilities:

 

  • Promptly and warmly greet guests and patient's; delivers food and beverages in an efficient manner, following established steps of service.
  • Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up regularly to assist with any additional needs or requests.
  • Demonstrates complete understanding of menu items and ingredients. Advises patient's on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
  • Communicates directly with operator and DOC staff to ensure that orders are delivered correctly and special requests are accommodated.
  • Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
  • Promotes a clean, safe and neat environment for patients.
  • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
  • Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisors.
  • Ensures that the trayline is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
  • Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines and coffee machines.
  • Works with staff of other departments to perform job duties during special events and functions.
  • Responsible for patient food service on assigned units (e.g., menu selections, tray assembly, tray delivery and pick-up, special requests and in-between food delivery).
  • Communicates with nursing departments, clinical dieticians and other personnel to provide excellent patient services.
  • Introduces the "DOC" program following scripted methods to new patients.
  • Takes patient menu selections over the phone to offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences.
  • Assembles trays according to patient menu on tray ticket.
  • Complies with regulator agency standards, including federal, state and JCAHO.
  • Adheres to facility confidentiality and patient's rights policy as outlined in the facility's HIPPA policies and procedures.
  • Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
  • Follows facility and department infection control policies and procedures.
  • Performs other duties as assigned.

 

About Compass Group: Achieving leadership in the foodservice industry
 

Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.



Req ID: 58833