Food Server

We have a part-time/full-time opening for a Food Server.

Must be able to work various shifts per week.

• Must have 2 or more years experience.
• Be authorized to work in the United States.
• Must have reliable transportation.

Scope:

Provides prompt and courteous food and beverage service to restaurant guests while maximizing sales and guest satisfaction.

Primary Responsibilities:

• Radiates a positive and accommodating attitude while interacting with customers.
• Becomes informed of kitchen/food shortages and relays the shortages to guests when necessary.
• Becomes informed of daily/weekly specials and is able to explain all menu items and methods of cooking/preparation to the customers as requested.
• Describes all menu items; methods of preparation and prices as needed and/or requested by customers.

• Ensures that any special requests that the kitchen is able to deliver for the guest is indeed met.

• Up-sells established menu items or specials to maximize food and beverage revenues.

• Serves menu items to guests in a prompt and courteous manner and according to established service standards.

• Performs pre- and post-shift side work including stock service station, makes coffee, etc.

• Forwards customer payments to cashier for completion of the transaction; receives change from cashier and returns change promptly to guest.
• Receives direct and indirect customer feedback regarding their dining experience and relays feedback to proper management
• Responds quickly to guest requests in a friendly manner.  Reports serious guest requests to appropriate supervisor. Follows up to ensure guest satisfaction.

• May assist Greeter/Cashier with greeting and seating guests
• May assist bus person with clearing table and filling glasses.

• Provides a professional image at all times through appearance and dress.

• Follows company policies and procedures.