Shuttle Van Driver

Job Summary: Escorts arriving and departing guests in a friendly, courteous manner to and from  their accommodations, as requested. Drives guests to and from airport, Metro station area businesses and other locations, as required.

Job Duties:

• Escorts guests to and from their rooms (if requested), delivering their luggage, packages, etc.


• Ensures luggage is secured and tagged when guest requests to store luggage. Maintains an orderly, secured baggage checkroom.


• Explains and promotes hotel facilities and services. Provides guests with information, such as local attractions, events, and directions.


• Responds to guests’ needs including delivery of guests’ mail/messages, dry cleaning, etc. and any other requests received from guests or front office staff.


• Transports guests to and from airport and other locations as requested, while demonstrating all common courtesies and obeying driving and traffic laws.


• Maintains customers’ privacy.


• Ensures property vehicles/vans are clean and in top running condition at all times. Reports needed repairs immediately to hotel management.


• Maintains a high level of professional appearance and demeanor.


• Performs other duties as assigned.

Qualifications:

• Must have a valid driver’s license. May require a commercial driver’s license.


• Must have a clean driving record.


• Ability to communicate with public, hotel staff, and management in a professional manner.


• Knowledge of surrounding areas and local events.


• Ability to lift and carry heavy packages and luggage up to 75 lbs.


• Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances.


• Ability to work a flexible schedule, including weekends and holidays.

Required experience:

• Hotel Shuttle Driver Experience Perferred: 1 year