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Service Coordinator
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 705 - 46077 Zionsville, Indiana |
About this job
FULL TIME Service Coordinator
Do you Adapt Well to change & have a Positive Attitude? A well-known Homecare company is looking for a steady multi-t asker to join us in our mission to enhance the lives of aging adults and their families!
Objective:
The Service Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Service Coordinator is responsible for scheduling clients and employees in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships.
Primary Responsibilities:
Knowledge, Skills and Abilities:
Do you Adapt Well to change & have a Positive Attitude? A well-known Homecare company is looking for a steady multi-t asker to join us in our mission to enhance the lives of aging adults and their families!
Objective:
The Service Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Service Coordinator is responsible for scheduling clients and employees in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships.
Primary Responsibilities:
- Answer incoming calls in a friendly, professional and knowledgeable manner.
- Create and maintain client and employee schedules with an emphasis on creating high quality matches and the development of extraordinary relationships.
- Follow up with all client and employee issues to ensure their problems are resolved.
- Recognize and capture opportunities to increase service hours in scenarios to enhance and/or increase quality care.
- Must assist with evening and weekend Paid on call
- Participate in ALL employee meetings
Knowledge, Skills and Abilities:
- Must demonstrate excellent oral and written communication skills and the ability to listen effectively
- Must have the ability to organize and prioritize daily, quarterly, monthly and yearly work
- Must have computer skills and be proficient in Word and Excel
- Must have the availability to work evenings and weekends as required
- Must demonstrate knowledge of the senior care industry
Each Home Instead franchise is independently owned and operated.