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Technical Customer Support - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | North Kingstown, RI North Kingstown, Rhode Island |
About this job
Top 3-5 Must Haves:
1. Customer Service
2. Troubleshooting
3. Data entry
4. Call Center
Client Job Description:
* Document customer information as updated on customer calls
* Assist Technical staff with customer follow-up activities.
* Accurately update information for replacements, defects, and product concerns
* Responsible for handling and resolving incoming questions concerning pool product defects and replacements from customers by troubleshooting to figure out the root of the problem
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