Papa Murphy's Shift Supervisor job in Flower Mound, TX

Company
Papa Murphy's
Job Title
Shift Supervisor
Job Type
Full-time, Part-time
Location
500 Flower Mound Rd Ste 100
Flower Mound, TX 75028

Shift Supervisor

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Summary Description

Responsible for all facets of the operation for the assigned shift of a Papa Murphy's store by performing the following:

Duties and Responsibilities

  • Be in the proper uniform and ready to take responsibility of shift at the assigned time.
  • Proficient at the Counter, Prep and Cashier positions.
  • Insures all team members are in uniform, clocked in and at assigned positions at assigned time.
  • Responsible to perform a walk-through of the store to insure that the store is ready: clean, stocked etc. for business using the pre-rush checklist.
  • Supervises and works with the assigned staff to assure that the proper guest service and product quality are given as prescribed in the “Operations Manual.”
  • Accountable that all cash is handled properly and funds are properly secured.
  • Insures that the unit is operated according to the proper food handling, sanitation, safety and security guidelines as outlined in the “Operations Manual.”
  • Insures proper labor guidelines and labor laws are adhered to including schedules and breaks.
  • Responsible that all opening, closing, change of shift and early out assigned duties are completed using appropriate checklists.
  • Responsible for the accuracy and completeness of shift and daily paperwork using the POS system.
  • Insures that an adequate supply of fully proofed crusts is always available.
  • Supervises the sale of pre-made pizzas to insure they are proofed a minimum of one hour and sold within the next hour. (Two hours total at room temperature)
  • Maintains adequate prepped product for the shift business and if product is not available, makes sure product is available.
  • Communicates shift problems to immediate supervisor and resolve if possible, scheduling problems for next day, product shortage etc.
  • Responsible to handle emergencies, guest complaints, equipment problems or team member problems as per the “What to do If” procedures.
  • Responsible to train and develop team members on assigned shift as directed by immediate supervisor.
  • Responsible for any other job related duties as directed by immediate supervisor.

Required Qualifications

Education: High school diploma or equivalent preferred but not required.

Experience: At least six months experience in QSR environment. Previous experience at the cashier, counter and prep person positions.

Knowledge, Skills, and Abilities:

  • Must be able to maintain reasonable attendance at work.
  • Must be able to arrive at the store at the scheduled time.
  • Must be able to read, speak, write and communicate effectively at the work location.
  • Basic math skills required
  • Must be able to build and maintain positive relationships with supervisors, co-workers and guests.
  • Position requires movement around the store and giving direction most of the working day.
  • Required to lift pans of food or food items weighing up to 30 pounds to shoulder height.
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