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About this job

La Torretta Lake Resort & Spa

Primary Responsibility:

Primary responsibility is to provide a world class spa & salon experience to guest/visitor in a timely manner. Maintain impeccable cleanliness of salon and facial area. Keep the treatments and styles cutting edge and trend setting. Perform various skin care treatment protocols for guests, ensure positive/friendly customer relations, and to perform all assigned functions/duties in accordance with established guidelines/procedures. Perform Manicures and Pedicures for guests and handle all guest interactions in a professional and courteous manner.

Essential Job Functions:

  • Full working understanding of standards.
  • Maintain complete knowledge of:

    All hotel features/ services, hours of operation

    All Salon, Hair and Nails Services

    Hair Product Line

    Skin Care Product Line

    Retail Items

  • Ability to focus attention on guests needs.
  • Performs other job related duties as assigned/requested.
  • Ability to promote positive relations with all individuals who approach the Spa.
  • Ability to maintain Departmental Standards.  Have complete knowledge and comply with resort and departmental policies and procedures.
  • Knowledge and ability to sell salon and skin care products.
  • Ability to keep all Salon and Facial areas clean.
  • Attention to detail.
  • Requires a flexible schedule to include weekends and holidays.
  • Attend all required meetings and training sessions.
  • Performs all practical/signature services; including; but not limited to, waxing, and body treatments.
  • Ability to anticipate guests needs.
  • Follows all regulations in accordance with State Board of Cosmetology.
  • Works under minimal supervision, completing assigned tasks in a timely fashion
  • Ensures all equipment and work areas are kept clean/sanitized, neat, stocked, and orderly at all times.
  • Ascertain 100% guest satisfaction.

This job description is no way states or implies that these are the only duties to be performed by the associate occupying this position.  Associates will be required to perform any other job-related duties assigned by their supervisor.  This document does not create an employment contract, implied or otherwise, other than “at will” employment relationship.

General Skills/Qualifications

•               Cosmetology License from the State Board of Cosmetology; current and in good standing.

•               Two (2) years of previous experience as a Cosmetologist in a resort, medical, or day spa environment, preferred.

•               Must be a service minded individual with a positive attitude who truly enjoys helping others.

•               Must be quick on their feet and adept at handling stressful situations seamlessly.

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. and to navigate to the “EEO is the Law” poster and supplement.