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About this job

Four Points by Sheraton Ontario-Rancho Cucamonga

You enjoy teaming up to create an atmosphere where things happen, but you really shine when inspiring others into action. And, your sharp eye for detail ensures perfect set-up and safe breakdown of event spaces. Whether setting stage for an A-Lister or getting down to business, you’ve got what it takes to orchestrate success. Then, Interstate’s Banquet Captain position may be a great opportunity for you.

As Banquet Captain, you will

  • Understand Banquet Event Orders to ensure safe, efficient event set up and break down.
  • Help set up and break down buffet or other special food service tables and equipment.
  • Complete prep and side work efficiently so focused attention during the event can be given fully to guest care.
  • Provide genuinely friendly, professional guest service.
  • Respond to guest questions, requests, and concerns with prompt courtesy.
  • Be familiar with event offerings in order to describe and delight guests with menu ingredients and preparations.
  • Tactfully employ “suggestive selling,” when appropriate.

Fundamentals

High School Diploma or equivalent, with two years hotel banquet food and beverage experience is required. Clear, effective communication skills in written and verbal English is essential. You must be able to understand and comply with all liquor laws and be of legal age and TIPS trained to serve alcoholic beverages. You must be able to accurately count cash and efficiently process transactions using Interstate systems. Flexible day and evening hour availability is expected. This position requires continuous motion and the ability to lift and carry up to 50 pounds.

Requirements

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. and to navigate to the “EEO is the Law” poster and supplement.