Assistant Restaurant Manager

We have a full-time/part-time opening for a Assistant Restaurant Manager.

Must be able to work various shifts per week.

POSITION SUMMARY: Responsible for managing the overall operations of a Qdoba restaurant. Usesdiscretion in daily management decisions with accountability for living the Brand values and helping the brand thrive. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.

Serving the Guests:

• Expressing yourself and inspiring your team to do the same 


• Having a desire to serve others


• Focusing on developing people and building a guest-centric culture that serves up awesome food and a place to hang out 


• Building an environment where workers build camaraderie 


• Knowing our guests


• Making each guest feel welcome and appreciated


• Anticipating guests’ needs and personalizing conversations


• Hiring and building talents


• Modeling the standard for guest experience


• Creating an environment that meets our guests’ standards


• Delivering cravable flavors and ravable service 


• Setting the course for the team

Duties:

• Manage and growing a business


• Building connections with guests and community


• Protecting the Brand by following established procedures


• Taking initiative to grow business


• Being accountable for personal and team results


• Manages daily activities to achieve excellence in restaurant operation performance


• Express yourself and inspire your team to do the same


• Build an environment where coworkers build camaraderie 


• Coach, develop, and train your team and champion choice to encourage your team to take on new challenges


• Focus on developing people to create and maintain a guest-centric culture that serves up awesome food and a place to hang out 


• Holds restaurant team accountable for consistently delivering excellent guest service and food quality in compliance with procedures and food safety requirements 


• Review practices and modifies as needed to continuously improve the guest experience


• Interacts with guests and community; responds to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery 


• Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service

Requirements:

• High School Diploma or equivalent is required


• Age requirements may apply in order to remain in compliance with State and Federal Laws


• Must meet minimal criteria in background check


• Minimum of 1+ years as a Team Leader or Assistant Manager in a customer service environment with some P&L skills 


• Must complete in-house management training program 


• Must be available and willing to work a variety of days/times, including weekends and evenings


• Must make a minimum commitment of 45 hours per week with shifts of varying times and lengths


• Previous supervisory experience is preferred 


• Must be able to act appropriately during crisis and work well in stressful situations


• Work up to four-hour shifts without a break


• Complete work in limited space


• Complete work required within a limited amount of time


• Work in hot environment with heavy and sometimes heated equipment


• May be required to lift up to 50 lbs


• Fast-paced restaurant environment


• Supervisors may be scheduled up to or beyond 8-hour shifts


• Walks or stands during entire shift


• Must reach, bend, stoop, life, wipe


• Required to operate equipment set at standard height


• Must be able to access all smallwares or product at varying heights of storage 


• Ability to communicate in English; Spanish comprehension is helpful


• Fundamental reading, writing, math, and computer/POS skills 


• Access to adequate transportation and complete the administrative driving requirement 

Job Benefits:

• A growing company with lots of advancement opportunities 


• Fun, energetic work environment 


• Meal discount


• Health, dental, and vision insurance


• Paid Vacation