Cruise Travel Specialist

Cruise Travel Specialist

Santa Clarita, California

We serve. We respect our team. We innovate. We are consistent. We are accountable. We do it right. Princess Cruises - We are currently looking to hire Cruise Vacation Planners. You will report directly to the Reservations Manager in our corporate office in Santa Clarita, CA (north of Los Angeles)... We are one of the best-known names in cruising. Princess Cruises is a global cruise and tour company operating a fleet of 18 modern ships renowned for our innovative design and wide array of choices in dining, entertainment and amenities, all provided in an environment of exceptional customer service. A recognized leader in worldwide cruising, we offer our passengers the opportunity to escape to the top destinations around the globe, with sailings to all seven continents, ranging in length from seven to 107 days. As an employee, you will enjoy a fast-paced, business-casual work environment working with the Cruise Vacation Planning team. You will ensure the needs of Princess Customers are met in a timely and professional manner.  We welcome you to consider working with one of the world's premier cruise lines. Our beautiful Santa Clarita campus will make your commute a breeze! Do you enjoy meeting and working with customers to help them create vacations for their families to help them Come Back New. If so, you'll be interested to know that we're looking for:

• Employees who are passionate about developing ongoing relationships with direct consumers and assisting them with building their dream vacations by offering alternate destinations or services to maximize their experiences with Princess Cruises.
• Your ability to effectively engage our customers and use the knowledge of our products and booking policies to respond to inquiries while maintaining excellent customer service.
• Your commitment to meet and exceed sales goals that are set by the department.
• Your drive to earn extra money by building loyal clientele.

Do you have what it takes? We're looking for experience, commitment and the accountability to get the job done!

• Strong sales skills required with the proven ability to meet and exceed sales quotas.
• Experience with placing direct calls to consumers to generate sales.
• Must be focused with the ability to work independently and be self-motivated.
• Proficiency in the use of computer business applications.
• Organizational skills and the ability to handle multi-tasking and work under pressure to meet deadlines.
• Must have excellent interpersonal and communication skills (verbal and written) to interact with customers, employees, and management.
• This job requires a minimum of one year experience in positions in the area of sales and customer service.

Are you ready to be provided the training and tools you'll need to succeed?

• We give you paid training- 40 hours per week, for four + consecutive weeks. Class start date is September 26, 2016. Hours for training are Monday - Friday, 8:30am to 5:15pm.
• Your post training work schedule will be 40 hours per week Monday through Friday, 8 hours per day, with start time ranges between 6:00 am through 10:15 am.
• We ask that you commit to the training and the first 90 days of employment without any time off to begin with. Shifts: will vary based on company needs.
• Group interviews will be scheduled first and second week of August.

Wages and Benefits

• Pay Rate - $10.50 per hour, which includes paid training; Performance based pay increases take place on a regular basis; This position is eligible for the Bonus Program which gives you the opportunity to earn additional monthly income.

Benefits

• Time off benefits - 8 paid holidays, paid vacation, bonus vacation time and paid sick time
• Travel - Cruise and Travel Privileges for you and your family
• Health - Complete benefit plans including medical, dental, vision and flexible spending accounts
• Wellness - Health and wellness programs include onsite biometric screenings, onsite exercise classes, onsite nutrition and lifestyle classes and discounted gym memberships
• Tuition Reimbursement - up to 75% with a maximum of $2000 per year
• 401(k) - Company match up to 6% of salary at 50% for the first 5 years and 100% thereafter
• Employee Stock Purchase Plan - up to a 15% discount off of FMV of CCL stock
• Training - In-house Princess University courses on professional development
• Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives and free parking; special employee discounts for child care, banking services and retail stores

Next Steps... Apply today and set sail on an exciting new career course! Our goal is to be the number one cruise and cruise-tour provider. To make that happen, we need qualified, top-notch team members. If you're looking to get your talent noticed, apply today! Our application process is quick and easy:

Apply online at . Enter the job title into the keyword search to access the job. If you are already on the Princess Cruises website be sure to create a profile and then apply directly to your specific job. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.