Retail Sales Associate - Full-time

1. JOB FUNCTION
   
   Responsible for ensuring that customer have a positive shopping experience by receiving exceptional customer service and product information.
   
   
2. MAJOR RESPONSIBILITIES
   
   The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

• Act and work in a manner that is consistent with company’s core values.
• Demonstrate a thorough understanding and compliance with the company’s safe lifting practices standard operating procedures.
• Greet every customer in a helpful and courteous manner.
• Complete all product specialist certification courses
• Assist customers with product questions and selection.
• Answer the telephone according to accepted guidelines.
• Stock and tag merchandise displays as required.
• Create price tags and merchandise signs.
  
  

1. MINIMUM POSITION QUALIFICATIONS (include education)

1. At least one (1) year of cashier or customer service experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
   
   
   
   IV. WORKING CONDITIONS (physical/mental demands)
   
   With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Able to read, write and speak English.
• Maintaining composure in dealing with customers, authorities, executives, clients, and staff, occasionally under conditions of urgency and in pressure situations.
• Required ability to handle multiple tasks concurrently.
• Frequent, standing, squatting, and bending.
• Regular talking and hearing.
• Occasional walking, reaching with hands and arms, stooping, kneeling, crouching, twisting, pushing, pulling and crawling.
• Frequent lifting and/or moving up to 50 pounds.
• Close vision, distance vision, and ability to adjust focus.
• Repetitive hand use (keyboard, scanner, grasping, applying force).
  
  

1. POSITIONS SUPERVISED

• None
  
  

1. EQUIPMENT USED

• Cash Register
• Personal Computer
• Calculator
• Telephone and/or cellular telephone
• Copier
• Scanner
• Fax
• Walkie talkie

Job Requirements

MINIMUM ELIGIBILITY REQUIREMENTS
•High School diploma or equivalent
•One year of previous retail sales or customer service-oriented experience
•Availability for flexible scheduling
•Basic computer skills
•Ability to thrive in a fast-paced environment
•Bilingual abilities in Spanish and English, a plus
WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)
• This position is non-exempt, knowing it may include hours which exceed eight hours in a day or forty hours in a week.
• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

PHYSICAL/SENSORY REQUIREMENTS
Physical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.