Human Resources Manager - Southcentral Region - Full-time

DISH is a Fortune 200 company with more than $15 billion in annual revenue that continues to redefine the communications industry.  Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves.  We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider.  We are doing it again with the launch of the first live, internet-delivered TV Service – Sling TV, that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

We have a bold sense of pride, adventure, and desire to win – it’s in our DNA.  And we’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

Opportunity is here.  We are DISH.

A successful Human Resources Manager will have the following:

• 7-10+ years of progressively responsible Human Resources experience, with at least 2 at the manager level. Operations environment is strongly preferred
• Proven track record within multiple HR disciplines: employee relations, training and development, and recruiting experience are most critical
• Experience leading an HR team, including professionals at a manager level. Experience managing teams in remote locations a plus
• Experience working in an entrepreneurial culture as well as a larger, established company desired
• Experience in coaching and advising employees at multiple levels from front-line hourly employees to executives
• Deep knowledge of best practices from past employers, professional networks, continuing education. Strong preference for past experience with a best-in-class employer with strong, innovative HR practices
• Exceptional verbal and written communication skills; proven ability to communicate effectively with all levels of management and staff
• Ability to stand firm and remain committed when necessary and facilitate understanding when difficult decisions must be made and executed
• Adept at handling multiple competing priorities and duties in a fast-paced, results driven, rapidly changing environment - with minimal daily oversight
• A bachelor's degree in business, HR or a related field is strongly preferred
• Ability to regularly travel up to 50%, based on business needs

The Human Resources Manager will direct the HR practices and strategies in support of the critical customer-facing function of DISH In Home Services which that is responsible for the installation, education and ongoing service of our valuable subscribers across the Southcentral region. This leadership position will own an important part of the In-Home Services HR team that supports the In-Home Services function and will partner with business leaders to ensure the successful implementation and uniform administration of company-wide initiatives and practices. The HR Manager supports the achievement of regional and national financial and client goals for the year, through progressive recruiting, compensation management, employee development and retention programs. In addition, this role ensures HR strategies and practices are consistently implemented throughout the system. Relocation assistance is available for this role.

This critical role reports to the Sr. HR Manager of the West and manages a staff of HR Advisors who own the day to day relationship for HR, partnering with our In Home Services Regional Operations Director and leadership team. Travel demands vary based on the business, but is estimated at 50%.

Responsibilities:

HR Strategy: 

• Research and recommend progressive human resource programs that will enhance overall organizational effectiveness and enhance the ability of the company and function to meet its strategic business goals
• Develop and execute talent management plans to ensure that our best talent is placed in the right positions through targeted recruiting and on-going development

Recruiting:  

• Manage the IHS In Home Services SC Region HR Business Partners and partner with our centralized recruiting team to meet or exceed quarterly and annual recruiting targets in the most efficient and effective manner possible ensuring a great candidate and hiring manager experience
• Support the development and sustained implementation of leading practices to continually increase the number, speed and quality of hires

Learning & Development: 

• Work with regional IHS trainers and Corporate Talent Management Team to roll out both national and local training and development programs that drive employee productivity, engagement, and retention
• Partner closely with the Corporate Talent Management Team to ensure proactive, consistent and high quality execution of selection and development strategies and tools

HR Leadership: 

• Oversee our team of HR Advisors as they partner with managers and other staff to facilitate the resolution of employee relations' issues and the roll out of HR programs, policies and initiatives
• Ensure policies, practices and procedures are administered in a fair and consistent manner and in accordance with all applicable local, state and/or federal laws
• Work with colleagues in the DISH HR shared services organization (compensation, benefits, HRIS, analytics, etc) to assure good alignment with employee needs and ongoing process/service improvement initiatives