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in Houston, TX
Server (Seasonal) - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Houston, TX Houston, Texas |
About this job
At American Girl, our vision is "Creating the Future of Play". We strive to achieve this vision primarily through our creative and enthusiastic employees who DARE to be innovative, and THRIVE in a friendly and fast-paced environment. American Girl is committed to developing employees and supporting their career goals, helping them GROW with a host of meaningful experiences and learning opportunities. And by promoting a culture of BALANCE that emphasizes working passionately and taking time to play often, we are proud of how our employees LEAD by example in all that they do!
Job Description
We’re looking for dynamic individuals as Servers to deliver food and beverages and provide an outstanding dining experience to our Bistro guests. If you thrive in a high-pressure, fast-paced environment while remaining positive and upbeat, have exceptional communication skills, and can handle customer issues and requests graciously and on a timely basis, we want to hear from you.
Your impact:
You have:
Experience, Education & Skills
Minimum Qualifications:
Preferred Qualifications:
About Us
ABOUT US
American Girl is a premium brand for girls and a wholly owned subsidiary of Mattel, Inc. (Nasdaq: MAT, /careers ), the world's leading toy company. Since its inception in 1986, American Girl has been devoted to celebrating girls ages 3 to 12 through age-appropriate, high-quality dolls and accessories, books, clothes, movies, and unforgettable experiences. Best-selling lines include My American Girl®, Girl of the Year®, Bitty Baby®, and its classic historical characters. Headquartered in Middleton, WI, the company sells products exclusively through its award-winning catalogue, on , and in its experiential retail stores. By inspiring girls to be their best, American Girl has earned the loyalty of millions of girls and the praise and trust of parents and educators.
Job Description
We’re looking for dynamic individuals as Servers to deliver food and beverages and provide an outstanding dining experience to our Bistro guests. If you thrive in a high-pressure, fast-paced environment while remaining positive and upbeat, have exceptional communication skills, and can handle customer issues and requests graciously and on a timely basis, we want to hear from you.
Your impact:
- Attentively greet all customers upon arrival and inform guests of food and beverage options. Share information on store and restaurant events with guests.
- Demonstrate working knowledge of all menu items and ingredients and suggest menu items for those guests with food allergies.
- Consistently address customer concerns and special requests in a professional and timely manner.
- Execute all aspects of food and beverage service efficiently; including suggestive upselling, timely delivery of food and beverage orders, checking and maintaining tables throughout the seating, and preparing, delivering and processing table checks through the Infogenesis register system.
- Follow food and workplace safety guidelines and understand local and state health sanitation laws.
- Contribute to a positive, cooperative work environment by assisting co-workers and helping the restaurant team with parties, storewide events, and projects.
You have:
- TRUST
- A person of character and conviction who can be trusted, without fail, to deliver on promises
- Holds themselves, their teams and Mattel to a very high standard for open and honest work practices
- Is an stakeholder in Mattel’s success, advocating on the company’s behalf
- TEAM BUILDER
- Leads with a builder-mentality, ideating, recognizing and incorporating the best ideas from throughout their team
- Can effectively lead a team to consensus
- Team player who is magnetic, accessible and encourages multiple viewpoints on the path to the most effective solution
- ACCOUNTABILITY
- Takes personal ownership for delivering and exceeding their commitments
- Holds self, team, and partners to the highest standard for performance necessary for the achievement of results
- Embodies and fosters a play to win and win to grow mindset, even on the toughest projects
Experience, Education & Skills
Minimum Qualifications:
- Must be willing to work a flexible retail schedule, including days, nights and weekends.
- Physically demanding position; strength, mobility and dexterity needed. You must be able to carry a serving tray/beverage tray and be able to lift up to 50 lbs.
Preferred Qualifications:
- High school degree or equivalent, and undergraduate education, preferred.
- One to two years of experience in a high volume and/or fine dining restaurant, preferred.
- Experience working with children, preferred.
- Ease of use with restaurant computer systems, preferred.
About Us
ABOUT US
American Girl is a premium brand for girls and a wholly owned subsidiary of Mattel, Inc. (Nasdaq: MAT, /careers ), the world's leading toy company. Since its inception in 1986, American Girl has been devoted to celebrating girls ages 3 to 12 through age-appropriate, high-quality dolls and accessories, books, clothes, movies, and unforgettable experiences. Best-selling lines include My American Girl®, Girl of the Year®, Bitty Baby®, and its classic historical characters. Headquartered in Middleton, WI, the company sells products exclusively through its award-winning catalogue, on , and in its experiential retail stores. By inspiring girls to be their best, American Girl has earned the loyalty of millions of girls and the praise and trust of parents and educators.