Server/Bartender

We have a full-time/part-time opening for a Server/Bartender.

Must be able to work various shifts per week.

Job Summary:

Serves and suggestively sells drinks, appetizers, entrees and desserts in an outgoing, friendly and timely manner so as to “WOW” our Guests. Completes “Sauce Tours” with every table every time ensuring a positive Guest experience. Performs side duties including, but not limited to: answering the phone, bussing tables, washing dishes, cleaning work stations, rolling silverware, expediting orders and running food. Responsible for accurate cash handling. Follows steps of service and front of house absolutes. Maintains regular and consistent attendance and punctuality.

Principal Accountabilities:

• Interacts verbally with all Guests creating a friendly and upbeat atmosphere. Greets Guests, explains signature items, tours the Guest through the menu using concise and articulate language; listens and responds to questions.
• Suggestively sells and upgrades drinks (call brands, premium, and specialty), appetizers, entrees and dessert menu items by providing specific and descriptive mouth watering adjectives when describing each item. Completes Famous Dave’s sauce tour to first time guests.
• Prepares desserts for presentation to Guests (i.e., lemons, limes, etc.). Prepares teas and soda machines. Conducts set up and closing procedures and stocks ice.  Maintains sanitation, health and safety standards in work areas.
• Performs proper procedures for responsible alcohol service, knows legal drinking age and the proper procedures for requesting identification.
• Always asks anyone who appears to be 40 years of age or younger for their identification card. Monitors Guests who are drinking alcohol using the traffic light (Red, yellow, green) system. Keeps the MOD informed of anyone who may be intoxicated or reaching the point of intoxication.
• Mixes and serves alcoholic beverages and/or non-alcoholic beverages according to established recipes and procedures.

Qualifications:

• Experience:
  • Previous server or restaurant experience preferred
• Skills/Competencies:
  • Reading, writing, basic math and superior communication skills required
  • Understanding of federal, state, and local liquor laws required
  • Professional communications skills are required
  • Ability to work in a team environment
  • Ability to work calmly and effectively under pressure
  • Must have problem solving abilities, be self-motivated, and organized
  • Commitment to quality service, and food and beverage knowledge