Shift Leader - Full-time / Part-time

We are looking for applicants for our Mt. Cobb, Gouldsboro and Moosic locations.

About the company:

Raceway Restaurants Inc., a Burger King Franchisee, is currently looking for bold, energetic people to join our team. If you have a big smile and a passion for delivering excellent customer service, then we want to hear from you!

As part of our team you will enjoy the following benefits:

• Health, Dental, and Vision Insurance
• Paid Weekly
• Matching 401 (K)
• Meal Discounts
• The opportunity to work in a fun, rewarding atmosphere!

Team Member

The Team Member position is responsible for providing exceptional guest service and support, while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position operates under the direction of the General Manager, Assistant Managers, and Shift Supervisors. This position has direct interactions with Guests and members of the field operations team.

Responsibilities

• Great guests with a smile, receives orders, processes payments, and responds appropriately to customer issues
• Operates cash register or point of sale devices, as needed, and uses value-added suggestive-selling techniques to generate additional sales opportunities
• Verifies the accuracy of guests' orders
• Prepares and packages food and drink products
• Cleans kitchen area, counters, food preparation areas, and utensils
• Cleans dining room, restrooms and exterior grounds
• Maintains health and safety standards in work areas
• Unloads and stocks inventory items as needed
• Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter, etc.)
• Prompt and regular attendance on assigned shifts
• Follows Burger King uniform and grooming standards and policies
• Works to resolve issues that may arise in the restaurant
• Learns team effectiveness skills; works with others to achieve team goals
• Responds to guests' needs in a professional and polite manner
• Communicates in a positive manner with customers, peers, and managers

Qualifications:

• Must be at least sixteen (16) years of age*
• Willing to accomplish all restaurant tasks
• Comfortable working in a fast paced environment
• Ability to interact productively with co-workers and function well in a team environment
• Ability to resolve consumer issues with tact