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Customer Care Position
| Hours | Part-time, Full-time |
|---|---|
| Location | 2110 S. 7th Ave STE 170 Phoenix, Arizona |
About this job
Customer Care - Phoenix
Carpeturn.com provides next-day flooring installation, replacement and repair to the multifamily housing industry in Arizona and New Mexico and is seeking an addition to our Customer Care Team. This position will involve support for all customers and a growing sales staff across multiple warehouse locations. Friendly communication is a daily requirement via phone, email, chat and in person. Personality and strong attention to detail will be vital as the ideal candidate will be heavily involved in key company processes. We are looking for a self-motivated person who invites challenges, is goal-oriented and a team player
Responsibilities
- Manage incoming phone requests from customers, sales reps and installation crews
- Create and print work orders for upcoming jobs
- Order manipulation for customer orders
- Data entry in back-end ERP system
Requirements
- Must have 1 or more years experience
- Must have a high school diploma or equivalent
- Be authorized to work in the United States
- Must have reliable transportation
- Background check required
- Bilingual in Spanish and English is required
- Detail-oriented, self-starter, ability to multi-task
- Work under pressure with daily deadlines
- Excellent communication skills over phone, email, chat and in person
- Able to work in a team environment
- Flexible work schedule, may need to work Saturdays
Apply Online
Entry-level position with opportunity for advancement in a growing company. Pay is based on prior experience and skill. Please visit to submit your resume.