The job below is no longer available.

You might also like

in Provo, UT

Use left and right arrow keys to navigate
Hours Part-time
Location Provo, UT
Provo, Utah

About this job

Jobs in this category are responsible for: selling and servicing customers within one or more departments including Fine Jewelry; maintaining knowledge of products and using this knowledge to assist and educate customers on options available; providing customer assistance; and delivering a positive customer shopping experience. In general, pay for jobs in this category is based on a fixed hourly rate of pay plus potential commissions based on sales; however, the compensation structure may vary by department or store.

JOB DUTIES/RESPONSIBILITIES:
* Consults with members to provide a high degree of member service; including conversationally greeting members, asking
discovery questions to understand needs and suggesting solutions based on interests and needs
* Consults with members to suggest updates to their wardrobe and complete outfits that meet their fashion/shopping expectations
and will lead to lasting relationships
* Drives sales by utilizing consultative selling practices to identify member needs and provide appropriate solutions; this should
include suggesting wardrobe and outfit options and related items to generate multiple unit sales
* Drives sales and build relationships by utilizing shopping recap and Lead Management tools and other digital devices (facetime,
email) to stay connected with build a client base of
* Stays abreast of current fashion trends. Has a passion for fashion that is exhibited through own style and consultative
converstions/suggestions with members
* Proactively leverages technology in order to facilitate the member experience and understands website navigation and fully
leverages SHC's breadth of online assortment to compliment the members needs
* Becomes a leader in relationship selling. This includes being a member of the community through the SYW store page. Creates a
following of SYW members as well as creating catalogs to showcase what's hot now and benefits of using their service
* Upholds a high level of customer service that exceeds expectations
* Performs other duties as assigned

REQUIRED SKILLS:
* Basic reading, arithmetic, writing and oral communication skills
* Basic internet navigation

PREFERRED SKILLS:
* Sales or customer service experience
* Ability to communicate effectively with and listen attentively to members and fellow associates
* Goal orientated and self-motivator
* Previous experience in apparel retail
* Skilled in website navigation, interest and working knowledge of digital devices and networking

JOB REQUIREMENTS:
* 1-2 years of related experience
* 18 years of age or older

EOE Minorities / Females / Protected Veterans / Disabled