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in Masons Island, CT

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About this job

We are looking to add another member to our Awesome Staff! We are looking for a part time/weekend night auditor and front desk team member. 

Requirements 
- Experience in Guest Services 
- Experience in Night Audit with an accounting background is an asset 
- Excellent communication, guest service and time management skills 
- Detail oriented - Able to organize, plan ahead and manage workload 
- A team player yet able to work independently 
- Excellent computer skills, specifically Microsoft Office and use of the internet 
- Always greet guests in a friendly and professional manner 
- Engage each guest as a unique individual and listen attentively to their requests 
- Perform accurate check-ins and check-outs of guests daily 
- Answer the telephone in a timely and professional manner 
- Make reservations over the phone and in person 
- Listening to guest's complaints or concerns and resolving their issue in a timely manner 
- Keep work area neat and tidy 
- Uniform (provided) and personal appearance are clean and professional. 
- Manage nightly hotel operations 
- Verify revenue from all sources is accurately balanced, follow up on any discrepancies 
- Post any transactions needed 
- Perform end-of day procedures 
- Produce daily reports for departments and department heads 


Position is for Friday and Saturday night audit 11pm to 7am. As well as additional shifts if wanted/needed.