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Retail Lead Sales (Temporary Assignment) - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Indianapolis, IN Indianapolis, Indiana |
About this job
At American Girl, our vision is "Creating the Future of Play". We strive to achieve this vision primarily through our creative and enthusiastic employees who DARE to be innovative, and THRIVE in a friendly and fast-paced environment. American Girl is committed to developing employees and supporting their career goals, helping them GROW with a host of meaningful experiences and learning opportunities. And by promoting a culture of BALANCE that emphasizes working passionately and taking time to play often, we are proud of how our employees LEAD by example in all that they do!
Job Description
American Girl, a wholly owned subsidiary of Mattel, is opening soon at the Castleton Square Mall in Indianapolis. We are currently seeking Retail Sales Leads (Temporary Assignment) to thrive in a friendly and fast-paced environment. This position will be responsible for:
* Demonstrate flexibility to adapt quickly to the pace of business and a high level of customer service skills as a member of the AG management team.
* Ensures there is a high level of customer service from the team to provide a positive atmosphere and customer experience. Will lead by example to ensure the customer is treated as the number one priority.
* Proactively leads the team to understand and meet or exceed sales goals while providing assistance to the team in reaching goals. Role models selling skills and optimizing selling opportunities.
* Provides consistent leadership in executing supervisory duties and demonstrating the principles of MAGIC and the Guiding Truths through leading by example.
* Has the ability to promote a team environment by listening to and guiding store associates.
* Demonstrates leadership skills by ensuring proper floor coverage actively coach and motivate staff to standards.
* Assist in monitoring and analyzing business and stock levels to in order to maximize all sales opportunities.
* Confidently initiates solutions to professionally resolve customer issues.
* Understands and adheres to company, store, and department policies and procedures, including POS policies and guidelines.
Experience, Education & Skills
Requirements:
* Minimum 2 years work experience in the retail sales or service industry. High School diploma required and some college is preferred.
* Possess a strong background in customer service with preferably lead or supervisory experience.
* Must be willing to work a flexible retail schedule; including nights, weekends and holidays.
* Outstanding verbal and written communication skills are essential. Ideal candidates should have working knowledge of Microsoft Word, Excel, and Outlook software programs.
About Us
ABOUT US
American Girl is a premium brand for girls and a wholly owned subsidiary of Mattel, Inc. (Nasdaq: MAT, /careers ), the world's leading toy company. Since its inception in 1986, American Girl has been devoted to celebrating girls ages 3 to 12 through age-appropriate, high-quality dolls and accessories, books, clothes, movies, and unforgettable experiences. Best-selling lines include My American Girl®, Girl of the Year®, Bitty Baby®, and its classic historical characters. Headquartered in Middleton, WI, the company sells products exclusively through its award-winning catalogue, on , and in its experiential retail stores. By inspiring girls to be their best, American Girl has earned the loyalty of millions of girls and the praise and trust of parents and educators.
Job Description
American Girl, a wholly owned subsidiary of Mattel, is opening soon at the Castleton Square Mall in Indianapolis. We are currently seeking Retail Sales Leads (Temporary Assignment) to thrive in a friendly and fast-paced environment. This position will be responsible for:
* Demonstrate flexibility to adapt quickly to the pace of business and a high level of customer service skills as a member of the AG management team.
* Ensures there is a high level of customer service from the team to provide a positive atmosphere and customer experience. Will lead by example to ensure the customer is treated as the number one priority.
* Proactively leads the team to understand and meet or exceed sales goals while providing assistance to the team in reaching goals. Role models selling skills and optimizing selling opportunities.
* Provides consistent leadership in executing supervisory duties and demonstrating the principles of MAGIC and the Guiding Truths through leading by example.
* Has the ability to promote a team environment by listening to and guiding store associates.
* Demonstrates leadership skills by ensuring proper floor coverage actively coach and motivate staff to standards.
* Assist in monitoring and analyzing business and stock levels to in order to maximize all sales opportunities.
* Confidently initiates solutions to professionally resolve customer issues.
* Understands and adheres to company, store, and department policies and procedures, including POS policies and guidelines.
Experience, Education & Skills
Requirements:
* Minimum 2 years work experience in the retail sales or service industry. High School diploma required and some college is preferred.
* Possess a strong background in customer service with preferably lead or supervisory experience.
* Must be willing to work a flexible retail schedule; including nights, weekends and holidays.
* Outstanding verbal and written communication skills are essential. Ideal candidates should have working knowledge of Microsoft Word, Excel, and Outlook software programs.
About Us
ABOUT US
American Girl is a premium brand for girls and a wholly owned subsidiary of Mattel, Inc. (Nasdaq: MAT, /careers ), the world's leading toy company. Since its inception in 1986, American Girl has been devoted to celebrating girls ages 3 to 12 through age-appropriate, high-quality dolls and accessories, books, clothes, movies, and unforgettable experiences. Best-selling lines include My American Girl®, Girl of the Year®, Bitty Baby®, and its classic historical characters. Headquartered in Middleton, WI, the company sells products exclusively through its award-winning catalogue, on , and in its experiential retail stores. By inspiring girls to be their best, American Girl has earned the loyalty of millions of girls and the praise and trust of parents and educators.