Customer Service Rep (Outbound) - Full-time / Part-time

Outbound customer service representative. Background in outbound customer service or collections is preferrable.

Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

This role is for outbound calls.
-Mostly outbound calls, but some inbound as well (not sales).
-Place/take up to 50 calls a day
-Outbound calls will be list of loans to call agents to make sure premiums are being paid to them (mutual customer of the bank).
-Working with forced insurance loans - experience working with loans or insurance is a huge plus!

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.