Administrative Assistant (Reimbursement Program) - Full-time / Part-time

Our client company in Chantilly, VA is seeking to hire two Administrative Assistant professionals to serve as the administrative support for a new healthcare and patient access program.

This program responds to inquiries from patients regarding financial assistance with coinsurance, copayments, healthcare premiums and deductibles for medications and therapies.

Job overview details:

• Complete clerical duties such as filling, typing, restocking of resource materials, and other office duties as directed by the supervisor and/or manager.
• Serve as back-up customer service support for the program, answering inbound inquiries (phone and email) as directed by program management.
• Prepare and process resource / mail orders on a daily basis, including operating a folding machine and postage meter, tracking available postage, and utilizing online mailing services such as FedEx and USPS.
• Ensure proper documentation is noted in call record in program database, attaching documents and performing quality control checks.
• Demonstrated ability to take direction and complete assignments, but also have the initiative to do what needs to be done, without being told.
• Follow standard operating procedures for all support-related activities.
• It is essential to maintain compliance with HIPAA at all times when handling protected health information.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.