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Retail Cosmetics Sales - Device Demonstrator Clarisonic, Full Time: West Covina, CA, Macy's Plaza West Covina
•30 days ago
| Hours | Full-time |
|---|---|
| Location | West Covina, CA West Covina, California |
About this job
JobOverview:
The Cosmetics Device Demonstrator is responsible for providing professional service to customers by selling and demonstrating cosmetics treatment devices, as well as contributing to the success of the department through achieving sales goals. The associate is also responsible for fulfillment and performing other duties as necessary.
Essential Functions:
Provide an exceptional customer experience by ensuring the customer is always the priority, acknowledging all customers in a friendly and helpful manner within 30 seconds of their entry into the area
Explain and demonstrate use of cosmetic devices
Determine customer needs based on personal features and other customer preference related factors
Proactively assist customers who are using devices to shop and compare, whether Macy's devices or their own
Execute all planned special events for counter, and plan special events with Cosmetics Business Manager, as applicable
Assist customers in all aspects of total store fulfillment, and take actions needed to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary
Plan special events with Cosmetics Business Manager, if applicable
Alert Cosmetics Counter Manager or Cosmetics Sales Manager of inventory and other inaccuracies
Ensure proper presentation, organization, storing, and replenishment of stock
Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
Maintain department recovery standards; including fitting room go backs to standard, if applicable
Ensure work area is free from hazards and work in a safe manner
Adhere to Asset Protection and inventory control and compliance procedures
Be in compliance with all hygiene standards
Perform other duties as directed by supervisor and as necessary
Follows shortage programs and procedures
Attend product training classes and seminars
Regular, dependable attendance and punctuality
Qualifications:
Education/Experience:
High School degree or equivalent required. Previous selling experience is required, preferably in cosmetics.
Also prefer cosmetology training or classes.
Communication Skills:
Effective written and verbal skills, ability to interpret instructional documents such as safety
rules, operating and maintenance instructions, and procedure manuals.
Excellent written and verbal communication skills.
Mathematical Skills:
Basic math functions such as addition, subtraction, multiplication, and division.
Able to use a calculator.
Reasoning Ability:
Self-starter, able to work independently and as part of a team and must have good time management skills.
Physical Demands:
This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment.
Other Skills:
Superior organizational and time management skills.
Must be able to multi-task in a fast-paced environment.
Must be able to build positive relationships and influence others.
Must possess a thirst for knowledge.
Ability to collaborate and function as a member of a team.
Must possess a strong sense of urgency.
Should be comfortable with the use of computers, electronic devices and new technology and frequent use of RF equipment.
Work Hours:
Flexible with scheduling and available to work retail hours, which may include day, evening,
weekends, and/or holidays based on department and store/company needs.
May be required to travel and perform duties in more than one location.
This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
The Cosmetics Device Demonstrator is responsible for providing professional service to customers by selling and demonstrating cosmetics treatment devices, as well as contributing to the success of the department through achieving sales goals. The associate is also responsible for fulfillment and performing other duties as necessary.
Essential Functions:
Provide an exceptional customer experience by ensuring the customer is always the priority, acknowledging all customers in a friendly and helpful manner within 30 seconds of their entry into the area
Explain and demonstrate use of cosmetic devices
Determine customer needs based on personal features and other customer preference related factors
Proactively assist customers who are using devices to shop and compare, whether Macy's devices or their own
Execute all planned special events for counter, and plan special events with Cosmetics Business Manager, as applicable
Assist customers in all aspects of total store fulfillment, and take actions needed to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary
Plan special events with Cosmetics Business Manager, if applicable
Alert Cosmetics Counter Manager or Cosmetics Sales Manager of inventory and other inaccuracies
Ensure proper presentation, organization, storing, and replenishment of stock
Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
Maintain department recovery standards; including fitting room go backs to standard, if applicable
Ensure work area is free from hazards and work in a safe manner
Adhere to Asset Protection and inventory control and compliance procedures
Be in compliance with all hygiene standards
Perform other duties as directed by supervisor and as necessary
Follows shortage programs and procedures
Attend product training classes and seminars
Regular, dependable attendance and punctuality
Qualifications:
Education/Experience:
High School degree or equivalent required. Previous selling experience is required, preferably in cosmetics.
Also prefer cosmetology training or classes.
Communication Skills:
Effective written and verbal skills, ability to interpret instructional documents such as safety
rules, operating and maintenance instructions, and procedure manuals.
Excellent written and verbal communication skills.
Mathematical Skills:
Basic math functions such as addition, subtraction, multiplication, and division.
Able to use a calculator.
Reasoning Ability:
Self-starter, able to work independently and as part of a team and must have good time management skills.
Physical Demands:
This position involves constant moving and standing. Involves standing for at least two consecutive hours. Involves lifting at least 30 lbs. May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment.
Other Skills:
Superior organizational and time management skills.
Must be able to multi-task in a fast-paced environment.
Must be able to build positive relationships and influence others.
Must possess a thirst for knowledge.
Ability to collaborate and function as a member of a team.
Must possess a strong sense of urgency.
Should be comfortable with the use of computers, electronic devices and new technology and frequent use of RF equipment.
Work Hours:
Flexible with scheduling and available to work retail hours, which may include day, evening,
weekends, and/or holidays based on department and store/company needs.
May be required to travel and perform duties in more than one location.
This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.