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Customer Service Manager - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Lawrence, NY Lawrence, New York |
About this job
Our client, a growing and reputable ecommerce company is seeking a Customer Service Manager!
This is a direct hire opportunity!
Hours: Monday - Friday either 11am/12pm - 7/8pm or 10am - 6pm (flexibility on the hours if needed), must be flexible to work one Sunday per month 11am - 5pm
Salary: $50,000 contingent upon experience
The ideal candidate must be computer savvy, have great attention to detail and have outstanding multi-tasking abilities! Must be able to think outside the box and think critically. Excellent communication skills, both written and verbal are required. MUST be a team player! MUST have previous experience overseeing customer service agents.
Responsibilities will include but are not limited to:
- Overseeing up to 5 customer service agents
- Building and maintaining relationships with customers, vendors and employees
- Monitoring staff
- Training staff
- Ensuring the agents are providing quality assistance to their customers
- Assist with escalated inquiries, concerns, problems
Please submit resumes to Melville@pridestaff.com for immediate consideration.
Thank you!
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