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in Manhasset, NY

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Hours Full-time, Part-time
Location Manhasset, NY
Manhasset, New York

About this job




Position Description:


Optum360 is a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage all our resources to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide.
 
If you want to achieve more in your mission of healthcare, you have to be really smart about the business of healthcare. Challenge yourself, your peers, and our industry by shaping what healthcare looks like and doing your life's best work.SM

As a Patient Access Service Representative, you will admit patients and provide information regarding Hospital rules and regulations. You will also conduct interviews to obtain demographics and insurance information, enter information into the Admission Discharge Transfer (ADT) system and obtain appropriate signatures on medical, legal and financial forms.  Further, you will perform a variety of other clerical duties related to patient's admission, including but not limited to, verification of patients insurance information, preparation of patient's charts, registration forms and patient identification.


Primary Responsibilities:



Admit patients to the facility and provide information regarding the facility's regulations and policies; such as Patient Bill of Rights, Health Care Proxy, NY State Laws, etc.

Conduct interviews to obtain demographics, insurance information etc. and enters data into the registration system.

Communicates the Collection Policy to patients.  Collects and documents co-pays and/or deductibles received at point-of-service.

Obtains appropriate signatures on medical, legal and financial forms. Prepare charts, registration forms and print identification chart labels and patient identification wristband. Forward required items to patient care unit.

Uses Teletracking to assign beds for maternity patients.

Escort all patients to the patient care unit post registration.

Use Surgical Information System (SIS) to retrieve scheduled surgical, cardiology and pre-surgical testing cases.

Complete outpatient registrations for scheduled pre-admission testing, Obstetric Check and Call (OCC) and limited outpatient procedures.

Completes Death Register and Fetal Demise Register information and follows procedures regarding the disposition of records and distribution of information.

Facilitate the release of remains on all expired patients.

Perform a variety of diverse office/clerical duties supporting the department's operations; including, but not limited to, answering telephone, maintaining files, sorting mail, keeping inventory of supplies, and informing management of all activities, needs and problems.
Keywords:  NYO360

Requirements



Required Qualifications:



High School Diploma or GED

Must be available to work 7:00 am - 3:00 pm, 3:00pm - 11:00pm and/or 11:00 pm - 7:00 am variable days, including weekends and holidays

Must be available for training which consist of 6 weeks of on the job training 7:00 am - 3:00 pm

Prior face to face customer service experience in a medical setting

Data retrieval experience using eligibility database systems,

Preferred Qualifications: 



Bilingual

Knowledge of Medical Terminology

Soft Skills:



Communicate effectively spoken and written
Must be able to multitask
Comfortable walking, and standing for extended periods of time

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
  
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.