Sales Associate - Full-time / Part-time

Position Summary

Upholds the Core Competencies and Core Values as determined by the entire management team. The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, and support the store management team.

The major responsibilities for this position include:

• Ensure each customer receives outstanding service
• Maintain awareness of all promotions and advertisements
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Assist in the training and development of peers
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
• Respond to safety issues
• Be conscious of shoplifting activity
• Aid customers in locating merchandising in store, on acehardware.com, as well as processing special orders
• Solicit customers to open an Ace Rewards card
• Answer customers’ questions and provide information on projects and products

Minimum Requirements

• Education/Training: High School degree preferred unless still in school. Willingness to learn
• Experience: Sales and marketing experience with retail programs, establishing relationships and working with customers
• Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a plus
• A commitment to service excellence and customer satisfaction
• Solid team player with excellent interpersonal skills
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Physical Requirements

• Must be able to lift 40 pounds frequently to load and unload customer orders
• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth