Checkout Services Co-worker

ABOUT THE JOB My priority is to ensure my checkout is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.

YOUR ASSIGNMENT Your tasks will include:

• I have the knowledge, confidence and desire to make customer payment easy.
• I know my levels of authorization to solve payment problems when they occur and recognize when I need to escalate an issue to someone with higher authorization.
• I pass on the relevant information foe them to deal effectively and efficiently with the customer.
• I offer solutions to frequently asked questions. this helps to make a better future shopping experience for everyone.
• I use the till to accurately register products and register payment from customers according to given routines.
• I ensure our store is a safe and secure environment at all times for visitors and customers.

YOUR PROFILE Your knowledge, skills and experience include:

• Ability to use and take personal initiative.
• Demonstrates a polite and friendly manner.
• Assertive and able to remain calm and controlled when faced with emotional customers under stressful times.
• Enthusiastic about my work and working with others in a team
• A flexible approach and open to change.

GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.We currently have 2 different part time positions. The first one is 12, and up to 20 hours per week. The second part time Checkout Services position offering between 20 and 32 hours per week.

Must have flexible availability to include working some nights, weekends, and public holidays.

IKEA provides a comprehensive benefits package to help you achieve your personal and wellness goals including:

• Health and Rx insurance – rated at Platinum and Gold (Medical and Rx is available for those co-workers who work 20+ hours per week)
• Dental insurance
• Vision – free for full time co-workers, slight cost share for part time co-workers
• Health and Dependent care FSA’s
• Company paid and Voluntary Life Insurance
• Tuition reimbursement
• 401(k) with Company Match
• Loyalty Bonus towards Retirement – TACK program
• EAP
• Short and Long term disability (Short and long term disability is available for co-workers who work 20+ hours per week)

Other great benefits include:

• Work/life balance
• Generous PTO and paid sick time
• Store discount
• Training and development
• Meal discount