Deli Manager - Full-time / Part-time

We have a full-time/part-time opening for a Deli Manager.

Must be able to work various shifts per week.

• Must have 2 or more years experience.

FLSA:  Non-exempt (hourly rate; eligible for overtime)

Reports to:  Store Manager

Summary: 

Primary emphasis in this position is in managing all aspects of the Deli Department by assuring excellent customer service and assisting in the daily operations. Primary duties include assuring Deli/Food Service Clerks are pleasant and efficient when having contact with, servicing or in the presence of customers, filling and rotating cases, cleaning and sanitation within the department, and providing management assistance, primarily in monitoring the department operations and delegation of assignments. This position is responsible for providing effective training, development and work direction for department teammates and requires ability to encourage individual and group support towards department objectives. Position will continually develop skills in ordering, invoicing, scheduling, merchandising, P&L, gross profit, expense controls and record keeping. Position function also requires the ability to drive sales. Position hours will vary with the needs of the business. Assignments and work direction will be provided by Store Manager, Assistant Manager, Deli Merchandiser, or the person in charge.

Essential Functions:

• Follow all Red Shirt Service guidelines at all times and assure team is as well
• Greet each customer as they approach the Deli counter
• Process each customer order properly
• Promote product through sampling, selling sessions, and suggestive selling
• Utilize correct procedures for credit returns and exchanges
• Answer questions and provide any assistance necessary
• Assure Deli Clerks are pleasant and accurate at all times
• Assist customers with specific requests
• Assure all food and safety regulations are in place and being followed at all times.
• Monitor operations to Assure that proper sales and gross profit dollars are being generated
• Monitor operations to Assure proper service and procedures are being followed
• Prioritize and delegate assignments and follow up to Assure completion
• Assure deliveries are properly and promptly received and put away
• Perform product ordering
• Process all department paper work in a timely manner
• Take department inventories
• Develop and coordinate aggressive and creative merchandising plans
• Monitor daily and weekly reports
• Attend department manager meetings, sales meetings and huddle ups
• Keep good records of orders, pre-books and product movement
• Assure that cases are full, clean, and attractive
• Code date product and remove all out dated product or product unfit for sale
• Set all cases and displays as per instructions
• Assure proper inventory levels
• Assure proper product and supplies levels
• Assure proper recipes followed for in store prepared product
• Assure completion next day preparation
• Assure proper sanitation and organization of department
• Assure proper food handling and labeling procedures
• Perform personnel functions for Deli department in collaboration with store management
• Communicate and work with store management at all times
• Assures clear communication of all new departmental policies and procedures to all Front End Teammates
• Provides feedback to store management on teammate performance
• Recommends and assists in administering teammate disciplinary action
• Delegates as needed
• Supervise and assist with all department safety and sanitation programs-assure all paperwork related to these policies are accurately filled out and up to date.
• Develop and implementation of all merchandising plans to maximize sales and gross profit dollars.
• Responsible for department achieving all budgeted numbers; labor budgets, gross profit budgets, shrink percentages
• Responsible for ordering department supplies and controlling supply costs
• Follows all store and department policies as stated in the Teammate Personnel hand book and any other manuals which may be provided to you
• Perform additional duties as assigned by store or corporate management
• Food Service may or may not be assigned depending on store size and staffing

Equipment Operation (included but not limited to):

• Calculator                  
• Hand Wrapper                            
• Cardboard Bailer                        
• Slicer                                               
• Oven(s)                  
• U-boat                        
• Fryer                                               
• Shopping Cart                             
• L-Cart                                              
• Scale
• Label Machine         
• Hand Pricing Gun                       
• Cleaning Utensils                    
• Knives                                             
• Order Gun Computer               
• Telephone                                    
• Intercom                                       
• Box Cutter

Essential Minimum Qualifications/Skills

• Reading
• Basic math skills
• Ability to communicate clearly and effectively with teammates and customers
• Basic writing skills
• Ability to differentiate color, shape, and size
• Sense of smell
• Visual clarity
• Good Telephone and intercom etiquette
• Ability to follow verbal and written directions
• Strong organizational skills
• Ability to multi-task and prioritize
• Good recordkeeping ability
• Basic computer skills
• Leadership skills
• Ability to work safely

Essential Physical Requirements

 

 

NEVER

OCCASIONAL .25-2.5 HRS

FREQUENT 2.5-5.5 HRS

CONTINUOUS 5.5-8+ HRS

 

 

NEVER

OCCASIONAL .25-2.5 HRS

FREQUENT 2.5-5.5 HRS

CONTINUOUS 5.5-8+ HRS

SIT

X

 

 

 

 

WALK

 

 

X

 

STAND

 

 

 

X

 

DRIVE

X

 

 

 

LIFT/CARRY:

INDICATE AMOUNT OF EACH BELOW; IF NOT APPLICABLE ENTER N/A

 

REACH OVERHEAD

 

X

 

 

0-10 LBS

 

 

X

 

 

    BEND/STOOP

 

X

 

 

11-20 LBS

 

 

X

 

 

USE HANDS FOR:

INDICATE AMOUNT OF EACH BELOW; IF NOT APPLICABLE ENTER N/A

21-50 LBS

 

X

 

 

 

   PUSH/PULL

 

 

X

 

51-99 LBS

 

X w/assist

 

 

 

FINE MANIPULATION

 

 

X

 

100+ LBS

X

 

 

 

 

SIMPLE GRASPING

 

 

 

X

NOISE LEVEL = __X_ LOW    ____MODERATE   ____EXCESSIVE

 

FIRM GRASPING

 

X

 

 

EXPOSURE TO EXTREME HEAT- ____NONE    ___X__OCCASIONAL    _ _FREQUENT    ____CONTINUOUS   (USE SAME HR AMTS AS ABOVE TO RATE)      UP TO ___500___DEGREES FAHRENHEIT   

EXPOSURE TO EXTREME COLD- ____NONE    _X_OCCASIONAL    ____FREQUENT    ____CONTINUOUS   (USE SAME HR AMTS AS ABOVE TO RATE)     DOWN TO __-20_DEGREES FAHRENHEIT