Director HR Information Systems-Technology

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Working with Towne Park offers a variety of employment opportunities for your unique career plan! Whether you’re a part-timer, careerist or adventurer, Towne Park gives you the tools to learn and grow. With business in 50+ national markets, there’s no limit to where Towne Park might take you!

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JOB SUMMARY The Director of HR Information Systems and Technology oversees the design, selection and implementation or modification of HR technology solutions and leverages the capabilities of Workday. This working manager role requires both the ability to operate at a strategic level with HR, IT leadership and other stakeholders as well as at a tactical level on a day-to-day basis. DUTIES AND RESPONSIBILITIES ? Develops and manages the overall HR technology strategy, roadmap, work priorities, and staff resource plans ? Manage the HR data and processes, enhancing key data governance activities and processes to strengthen data integrity and security. ? Collaborates with the HR organization to collect organizational priorities and implements changes by providing thought leadership and recommendations to maximize automation and leverage system capabilities. ? Lead, manage and develop the HRIS team members for delivering high level service in a timely and professional way to the users of the HRIS system. ? Ensures end-user service requests are tracked and prioritized by incident management, service requests, and project delivery and report on trends, identify training needs, and effectively manage resources. ? Oversees HR system maintenance, upgrades, and releases, including communication to stakeholders of the business processes impacted by the changes and other related downstream impacts. ? Manages system changes required for acquisitions, reorganizations and other organization changes to include security administration of all Workforce/HR systems. ? Manages business process changes and configuration related to HR, Benefits, Payroll, Absence Management, Talent Management and other supported business functions ? Conduct Briefing Sessions with the CIO and business sponsors to review performance of the HRIS solution and overall roadmap of HR technology strategy ? Lead and participate in technology projects; to include, estimating, project planning, project management, status updates, requirements gathering, solution design, test planning, test execution, deployment, and post-deployment support ? Partners with stakeholders from across the business (HR, Finance, IT, third party vendors, etc.) to identify, prioritize and deliver HR Systems enhancements, ensuring that the HR technologies meet the requirements and needs of the business. ? Manage vendor relationships with hands-on operational issue identification and resolution, and ensure service level agreements are upheld. Lead the future selection, contract negotiations and extensions with various vendors who provide technology solutions. ? Leverage strong relationships with leaders and key stakeholders to ensure that technology is in alignment with the strategic objectives and priorities of the company ? Develop and manage team SLAs and direct continual process improvement efforts ? Staff resource planning and prioritization of all work efforts (i.e., enhancement deployment, project requests, defect resolution, and production support) ? Prepares, maintains, and manages documentation on HR systems processes, interfaces and technology infrastructure Systems and Standards ? Maintains a clean, neat work environment ? Completes all tasks in a timely manner as instructed by the CIO ? Cooperates with senior management and coworkers to ensure that services can be adequately maintained to meet the needs of internal and external customers ? Treats clients and associates with courtesy, respect and dignity ? Interfaces with management and technology support personnel on accounting applications Safety and Risk Management ? Understands and follows safety and security procedures ? Practices preventative safety procedures as set forth by Towne Park ? Reports all accidents and incidents to the CIO immediately ? Uses only equipment trained to use and operates all equipment in a safe manner ? Reports all potential high risk areas and safety concerns to the CIO KNOWLEDGE, SKILLS & ABILITIES ? Full competency with HRIS applications and extensive knowledge of hardware and software, with the ability to keep abreast of new and developing technologies ? Ability to interface with multiple teams and translate business requirements into technical specifications ? Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working in a faced paced environment to meet deadlines ? Ability to maintain confidential information ? Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action ? Ability to read, analyze, and interpret complex human resources and technology related documents ? Superior written and verbal communication skills to effectively address all levels within the organization ? Ability to exercise considerable judgment and discretion in dealing with matters of significance for the company ? Process mapping and Project Management experience and skills QUALIFICATIONS ? A bachelor's degree in Human Resources or technical field (or equivalent) and eight (8) years of experience in relevant disciplines, OR - 10 to 12 years of experience in relevant HR IS disciplines; OR - Any similar combination of education and experience ? Strong HR process acumen and technical aptitude ? Experience in defining and managing security standards to protect PII (personally identifiable information) ? At least five (5) years of supervisory or cross-functional team leadership experience ? At least five (5) years of project management experience ? Previous experience with multi-site, multi-state, multi-functional organizations ? Knowledge of Workday highly desired PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ? The employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; and talk or hear. ? Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. ? The employee must occasionally lift and/or move up to 10 pounds. ? Working extended hours may be required as needed. ? Regular travel is not expected; however, occasional travel around scheduled projects will be necessary. Indcorp