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Customer Service Representative Sales - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Cerritos, CA Cerritos, California |
About this job
Do you like helping people get the most out of the technology they love? Bring your passion to our award winning team and deliver best-in-class service as a member of our sales community. Our call center sales representatives are the front line of our company, offering solutions and serving millions of customers - one at a time.
What does it take to handle customer questions and concerns? Courtesy, integrity, product knowledge, a customer first focus, and excellent attendance. The goal - helping customers and provide them with solutions. We’ll get you started by providing on-the-job training and resources. On our call center sales team, you’ll be an important part of crafting our customer experiences by handling billing, voice, data inquiries and sales.
Joining our call center sales team, you'll be responsible for:
- Handling a variety of calls, from billing to payment taking, plan changes to equipment upgrades and trouble shooting, or walking our customers through a self-service digital experience
- Consulting with customers to make personalized recommendations of products and services
- Analyzing customers usage to explain charges and educating them on new or alternative solutions
- Seeking sales opportunities, overcome objections, and making a valid sales attempt on each call
- Meeting daily and monthly sales quotas
You’ll earn an amazing benefits package including:
- Competitive Pay: Customer Service Representatives Sales start between $13.28 and $16.08 per hour + commission...then, you will have the opportunity to receive an increase after only 6 months!
- Employee discounts and perks
- Paid time off
- Learning and development opportunities to help you along your career path
- Tuition aid
- 401(k) savings plan
- Medical, dental, and vision coverage and MORE
AT&T is leading the way to the future - for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. With a network that covers 225 countries, including more than 120 million customers, we’d say we’re well on our way. Together, we’ve built a premier integrated communications company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, building the world you always imagined. So what do you say? Let’s do great things together.
Our employees say it best, !
Apply now and in case your email filter doesn’t recognize us, please keep an eye on SPAM and junk folders so you don’t miss a message.
PHYSICAL REQUIREMENTS
No physical requirements.
BASIC QUALIFICATIONS
TESTS:
Applicants will be expected to pass any assessments or tests associated with the position.
SPECIAL JOB REQUIREMENTS:
• Specific job assignments may require day, evening, weekend or holiday hours. Occasional overtime may be required.
• May be required to work at other store locations.
TRAINING
• Classroom training.
• On-the-job training.
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
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