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Metro Door - Customer Service Representative (Great River, NY, US)
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Great River, NY Great River, New York |
About this job
Metro Door - Customer Service Representative-10183864
Description
Cintas' Emerging Business groups, Metro Door, Inc, is a leading provider of facility repair and maintenance services to national retailers and other customers. Our Company services customers which include Fortune 100 businesses, at over 30,000 locations throughout the United States and Canada. Metro's expertise spans diverse trades including doors, locks, plumbing, electrical and handyman services, with 24 hour availability and rapid response times. Our Company complements its service offerings with in-house design and manufacturing of a variety of security enclosures which are marketed to the same customer base.
Cintas is currently seeking a Customer Service Representative for Metro Door who will be responsible for providing quality and efficient customer service to Metro Door customers. This position will learn the business in a team environment by helping to support an account manager who is providing service for a specific customer set. Job duties will include communicating with customers, stores, and vendors, gathering proposal information and creating estimates, tracking and scheduling repairs, and following up on customer issues. This position will be multi-tasking between phone calls, emails, negotiating, problem solving and customer relations. The customer service representative will work to meet deadlines, provide internal and external confidence in the services we provide and update customer status reports daily, or as needed.
Qualifications
* High School Diploma/GED, required
* Accurately type a minimum of 45 wpm, required
* Previous experience with customer service, including answering phones and transferring calls, required
* Proficiency with the Microsoft Excel and Microsoft Word, required
* Experience with data entry and proofreading and editing documents, preferred
Our Customer Service Representatives enjoy:
* 401(k)/Profit Sharing/ESOP
* Medical, Dental & Vision Insurance Package
* Disability & Life Insurance Package
* Paid Vacation & Holidays
For more than 45 years, Cintas Corporation has offered highly-specialized services to businesses of all types. Cintas provides uniforms, facility services, safety supplies, fire protection solutions, flame resistant clothing, cleanroom resources, and promotional products. We are the service professionals, providing countless supplies and services to businesses small and large throughout the world. We operate in 420 facilities including, six manufacturing sites and nine distribution centers. We also have one of the largest fleets in North America. To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
Cintas is Team Driven, and the true spirit we share gives us a competitive edge. We win together by working together as a team, giving mutual respect to all of our co-workers regardless of their background or tenure.
The engine of Cintas' team driven approach is our culture, which drives our profitability and stability. It's a culture that exudes a high degree of professionalism at every level of our business. It's a culture that maximizes the career development of all of our employee-partners, regardless of their job title and description.
Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Category: Customer Service
Location: US-NY-Great River
Organization: Business Strategy
Employee Status: Regular
Schedule: Full-time
Shift: First
Description
Cintas' Emerging Business groups, Metro Door, Inc, is a leading provider of facility repair and maintenance services to national retailers and other customers. Our Company services customers which include Fortune 100 businesses, at over 30,000 locations throughout the United States and Canada. Metro's expertise spans diverse trades including doors, locks, plumbing, electrical and handyman services, with 24 hour availability and rapid response times. Our Company complements its service offerings with in-house design and manufacturing of a variety of security enclosures which are marketed to the same customer base.
Cintas is currently seeking a Customer Service Representative for Metro Door who will be responsible for providing quality and efficient customer service to Metro Door customers. This position will learn the business in a team environment by helping to support an account manager who is providing service for a specific customer set. Job duties will include communicating with customers, stores, and vendors, gathering proposal information and creating estimates, tracking and scheduling repairs, and following up on customer issues. This position will be multi-tasking between phone calls, emails, negotiating, problem solving and customer relations. The customer service representative will work to meet deadlines, provide internal and external confidence in the services we provide and update customer status reports daily, or as needed.
Qualifications
* High School Diploma/GED, required
* Accurately type a minimum of 45 wpm, required
* Previous experience with customer service, including answering phones and transferring calls, required
* Proficiency with the Microsoft Excel and Microsoft Word, required
* Experience with data entry and proofreading and editing documents, preferred
Our Customer Service Representatives enjoy:
* 401(k)/Profit Sharing/ESOP
* Medical, Dental & Vision Insurance Package
* Disability & Life Insurance Package
* Paid Vacation & Holidays
For more than 45 years, Cintas Corporation has offered highly-specialized services to businesses of all types. Cintas provides uniforms, facility services, safety supplies, fire protection solutions, flame resistant clothing, cleanroom resources, and promotional products. We are the service professionals, providing countless supplies and services to businesses small and large throughout the world. We operate in 420 facilities including, six manufacturing sites and nine distribution centers. We also have one of the largest fleets in North America. To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
Cintas is Team Driven, and the true spirit we share gives us a competitive edge. We win together by working together as a team, giving mutual respect to all of our co-workers regardless of their background or tenure.
The engine of Cintas' team driven approach is our culture, which drives our profitability and stability. It's a culture that exudes a high degree of professionalism at every level of our business. It's a culture that maximizes the career development of all of our employee-partners, regardless of their job title and description.
Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Category: Customer Service
Location: US-NY-Great River
Organization: Business Strategy
Employee Status: Regular
Schedule: Full-time
Shift: First
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