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Front Desk Associate - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | 7740 N 16th Street Suite 240 Phoenix, Arizona |
About this job
Front Desk Associate for Busy Spa
Encore Companies – Phoenix/Scottsdale
Encore Companies operates massage and skincare clinics in the Phoenix/Scottsdale area, and we currently have openings on our front desk team.
The Wellness Advisor position is all about providing exceptional customer service in a fast-paced retail environment. Successful Wellness Advisors are confident, detail-oriented, and passionate about helping people feel their best. If you want to do really important work that has purpose and meaning, and you can work nights and weekends, this is the perfect opportunity for you.
Here are the values, skills and qualifications we seek:
- Excellence: Our employees have life stories that show they’re never satisfied with being just “OK.” We look for people who obsess over quality and achieving goals, preferably in a high-volume retail service business or healthcare practice.
- Consistency: Our customers expect great service every time they come in, so we look for people with proven experience following very specific processes (including scripts) and using an advanced point-of-sale computer system.
- Empathy: Many of our customers come to us in search of relief for chronic pain, injuries and damaged skin, so we look for compassionate people who care very deeply about helping them feel their best.
- Optimism: Our employees work together to help our customers and each other, so we look for people who demonstrate positivity and believe that negative events are temporary and manageable.
- Gratitude: Our employees express genuine appreciation for the opportunity to help others. They say “Thank You” all the time. They work hard to build trust, and go out of their way to solve problems.
- Flexibility: Our front desk teams work variable hours across multiple locations, so we look for people who have a proven track record of exemplary attendance. Peak shifts are 2pm-10pm Wed-Fri and all day Saturday and Sunday.
The target compensation for this position is $11-$14 per hour, based upon shift and performance. We also offer paid time off, benefits and ample opportunities for advancement. So if you’re ready to achieve your full potential and want to really love what you do, please send us your resume and we’ll be in touch with next steps. We look forward to meeting you!