CareGiver Relations Coordinator - Full-time / Part-time

   
 
The CAREGiver Relations Coordinator is responsible for all Human Resources activities with 100+ In-Home CAREGivers to ensure excellent care for our 100 clients, reduce employee turnover, and maintain high job satisfaction through development and implementation of programs designed to meet CAREGiver needs:

1. Monetary and Practical
2. Social
3. Self Esteem
4. Professional
5. Values Validation

The CAREGiver Relations Coordinator reports directly to the Owner and as a member of the Management Team determines and implements policies of the business.
 
Job Summary:  Responsible for hiring, training, supervising, termination, disciplinary action, motivational activities and other personnel management of CAREGivers.
 
Essential Functions:

• Participate in establishing the Annual Strategic Plan and achieving the quality of services, improved relationships and growth goals.
• Meet all productivity goals of the CAREGiver Relations Department.
• Maintain a working knowledge and compliance with all company publications including the Operations Manual, Personnel Policies and Procedures Manual and Franchise Website and Mission Statement. 

Recruitment
Organize and conduct CAREGiver recruitment activities
 
Hiring
Screen applicants, conduct interviews, check references, and make hiring recommendations
In collaboration with other staff, match CAREGivers to clients

Training
Develop, implement, evaluate, and modify comprehensive training programs in all aspects of senior care
Create and maintain resource library of CAREGiver training materials
Plan organize and conduct Quarterly CAREGiver meetings
 
Supervision
Conduct job performance reviews
Recommend and implement disciplinary measures
Terminate CAREGivers and conduct Exit Interviews
Conduct supervisory visits to monitor CAREGiver performance
Review of pay raises for CAREGivers
 
Retention
Plan and implement strategies for retention of CAREGivers
Develop and implement effective and systematic Recognition Program
 
Other Responsibilities:
Perform additional marketing activities in coordination with the owner and Executive Director to effectively and successfully generate awareness and stimulate service inquiries.
After Hours On-call duties
Inquiry response, Service Calls, CG Introductions, Care Management
Incidental errands
Office administration
Other duties as assigned
 
Education, Experience and Skills:

• Bachelor's Degree preferred
• Background in Human Resources
• Experience with caregiving and working with seniors preferred
• Excellent communication and computer skills
• Ability to multi-task in a fast paced office

 
Status::Full time position. Open immediately. Salary and benefits negotiable.

Respond via email to Debbie.Olsen@LaneORHomeInstead.com with cover letter and resume. Review our website, www.homeinstead.com, and include in your cover letter information about your interest in a position with our company in particular, any experience you have had in the field, how our work might speak to you, and anything else that will help us see how you would fit with us.
 

Each Home Instead franchise is independently owned and operated.