Guest Experience Captain - Part-time

We have a part-time opening for a Guest Experience Captain.

Must be able to work various shifts per week.

• Be authorized to work in the United States.

Wage: Competitive

Ready to join our Buffalo Wild Wings team?

• Previous restaurant experience is preferred but training is provided for determined, hardworking individuals.
• Must be committed to guest service, have a sense of urgency, good attitude and of course reliable transportation.

JOB PURPOSE: The B-Dubs Guest Experience Captain gets the ship sailing and ensures a smooth ride start to finish. Guests will welcome and appreciate your help as you keep the vibe alive with fresh, fun sports news; well- timed samples of our Signature Sauces; an interesting Beer Flight to drink and discuss; or some friendly competition around a trivia game. And those are just some of the plays you might make! The GEC gauges Guests’ interests, plans fundraisers and local activities, and introduces B-Dubs specials and new foods and beverages. 

CORE JOB FUNCTIONS/RESPONSIBILITIES:

• Deliver customized Guest experiences 
• Introduce new guests to the Buffalo Wild Wings brand, as well as product and promotional offerings
• Manage audio/visual equipment, programming, and maintain sports scheduling for the restaurant
• Support local sporting events, activities, and initiatives
• Team up with the service staff to make sure every customer receives the experience they seek
• Actively participate in and drive marketing and community outreach, including facilitation of fundraising efforts, event planning, and community outreach
• Build brand awareness in the community

MAGNITUDE/SCOPE:

Knowledge/Skills:

• Proven customer service skills in a fast-paced environment
• Knowledge of opportunities to engage in local community outreach, events, and initiatives
• Ability to handle multiple tasks and priorities concurrently
• Knowledge of A/V systems and programming familiarity
• Ability to clearly and effectively communicate ideas
• Knowledge of business development and new sales ideas, strategies
• General sports knowledge, both local and national 

EDUCATION/EXPERIENCE:

Required

• Must be 18 years of age or older, high school degree or equivalent

Preferred

• Minimum of 2 years’ experience in the Food and Beverage industry or equivalent guest-driven industry experience 

PHYSICAL DEMANDS: 

The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. If asked to perform task outside of physical capabilities, be sure to notify your manager. These physical requirements may be accomplished with or without reasonable accommodations.

APPLY NOW to submit your application online!