Service Technician

We are looking for a Service Technician, who will be responsible for timely, quality repairs and refurbishment of all of our commercial floor care equipment.  This will include servicing, repairing, conditioning, assembling customer returns and company equipment (new and used) and other tasks as requested by management. 

This person will be part of a team of high quality professionals who take pride in their workmanship, maintain a clean working area, and encourage safe working techniques.  In addition, this individual should be professional, have a positive and engaging personality, be able to communicate well, and have cordial manners as he/she will be dealing with internal and external customers.   

Essential Functions:

• Review equipment to diagnose the problems and determines what repairs are needed

• Repair, service, recondition or assemble equipment  

• Completes service inspections on equipment, making recommendations on repairs if needed.

• Coordinate with Tech Support staff to communicate necessary repairs to customers and obtaining approvals.

• Works cooperatively with warehouse staff to obtain necessary parts.  Inform Service Manager, if parts are on back order or needs to be expedited.

• Notifies Service manager of safety issues and or accidents immediately

• Accurately and completely documents parts, time, and service provided in a legible manner

• Attends trainings, meetings, and other company events in a positive professional manner

• Maintains a clean, neat and safe work area in and around the shop.

• Office maintenance and repairs as assigned.

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