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Collector 2
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Clive, IA Clive, Iowa |
About this job
Job Title:
Collector 2
Job ID Number:
5200212
Schedule Type:
Reg-Time
Work Hours:
40
Location:
Clive,IA
Qualifications:
Job Description
Wells Fargo's Consumer Lending Group (CLG) is an industry leader in supporting homeowners and consumers. We put customers at the center of all that we do. We make every decision - and design every product and service - with our customers in mind.
It starts with you. We must attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.
The CLG team includes Home Lending, Consumer Credit Card, Personal Loans and Lines, Direct Auto, Dealer Services, Commercial Auto, Retail Services and Education Financial Services including the professional services teams that partner with these businesses - Human Resources, Finance, Credit Risk, and Compliance & Operational Risk.
Our Consumer Credit Solutions (CCS) Collections and Servicing team works with past-due customers to offer solutions for bringing credit card, student loan, personal line and loan, direct auto, retail services and deposit accounts up-to-date. The group also provides customer service for student loan and retail services accounts and works with customers to resolve disputed charges on credit card accounts.
Start a rewarding career with Wells Fargo today! This is NOT a typical collections position. Your primary role will be to help your customers find solutions to repay their debt and assist with finding financial stability through debt resolution. Imagine a fast-paced environment where you will have the opportunity to provide outstanding service and make a difference in the lives of our customers! In this position, you will be responsible for taking inbound and placing outbound calls and must be able to sit for extended periods of time wearing a telephone headset.
GREAT CAREER ADVANCEMENT OPPORTUNIITIES!!!
*Progressive Career Path: Collections Specialist, Team Lead, Supervisor, and Manager! Collectors have also moved on to risk, quality assurance, implementation, loan administration, etc.
*Monthly incentive - Earn additional compensation through our monthly incentive program!
*401k -- 6% company match!
*PTO - New team members 18 days paid time off PLUS 8 paid Holidays!
*SHARE Team Member Referral Program --Refer an external candidate that turns in to a full-time team member (30 or more hours) and receive a $1000 referral bonus!!
*Tuition Reimbursement Opportunity!
*Medical, Dental, Vision
*Free Parking, Cell Phone Discounts
*Training is scheduled: 05/19/2016 - Must be available to attend 4 week training: Monday through Friday 8:00 a.m. to 4:30 p.m.
*After training is complete the team member's schedule will vary with three days starting as early as 7:00am and two nights ending no later than 9:00pm and every other Saturday 7:00am -12:00pm. Schedule may vary based on business needs.
* A PRE-EMPLOYMENT ASSESSMENT IS REQUIRED FOR THIS POSITION. AFTER SUBMITTING YOUR APPLICATION, PLEASE MONITOR YOUR E-MAIL FOR FUTURE COMMUNICATIONS *
Once your application is received, Wells Fargo will make initial contact with you via e-mail. Please ensure your contact information (e-mail address and phone number) is current in your Wells Fargo Jobs Profile. If your contact information has changed, please update prior to applying to this position.
Required Qualifications
1+ year of experience in one or a combination of the following: collections, customer contact, customer service, or sales environment 1+ year of collections experience
Desired Qualifications
Basic Microsoft Office skills Good verbal, written, and interpersonal communication skills Basic Microsoft Excel skills Basic Microsoft Access skills Ability to negotiate and facilitate issue resolution
Job Expectations
Must be able to attend full duration of required training period Ability to work nights, weekends, and/or holidays as needed or scheduled
Street Address
IA-Clive: 13733 University Ave - Clive, IA
Disclaimer
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Collector 2
Job ID Number:
5200212
Schedule Type:
Reg-Time
Work Hours:
40
Location:
Clive,IA
Qualifications:
Job Description
Wells Fargo's Consumer Lending Group (CLG) is an industry leader in supporting homeowners and consumers. We put customers at the center of all that we do. We make every decision - and design every product and service - with our customers in mind.
It starts with you. We must attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.
The CLG team includes Home Lending, Consumer Credit Card, Personal Loans and Lines, Direct Auto, Dealer Services, Commercial Auto, Retail Services and Education Financial Services including the professional services teams that partner with these businesses - Human Resources, Finance, Credit Risk, and Compliance & Operational Risk.
Our Consumer Credit Solutions (CCS) Collections and Servicing team works with past-due customers to offer solutions for bringing credit card, student loan, personal line and loan, direct auto, retail services and deposit accounts up-to-date. The group also provides customer service for student loan and retail services accounts and works with customers to resolve disputed charges on credit card accounts.
Start a rewarding career with Wells Fargo today! This is NOT a typical collections position. Your primary role will be to help your customers find solutions to repay their debt and assist with finding financial stability through debt resolution. Imagine a fast-paced environment where you will have the opportunity to provide outstanding service and make a difference in the lives of our customers! In this position, you will be responsible for taking inbound and placing outbound calls and must be able to sit for extended periods of time wearing a telephone headset.
GREAT CAREER ADVANCEMENT OPPORTUNIITIES!!!
*Progressive Career Path: Collections Specialist, Team Lead, Supervisor, and Manager! Collectors have also moved on to risk, quality assurance, implementation, loan administration, etc.
*Monthly incentive - Earn additional compensation through our monthly incentive program!
*401k -- 6% company match!
*PTO - New team members 18 days paid time off PLUS 8 paid Holidays!
*SHARE Team Member Referral Program --Refer an external candidate that turns in to a full-time team member (30 or more hours) and receive a $1000 referral bonus!!
*Tuition Reimbursement Opportunity!
*Medical, Dental, Vision
*Free Parking, Cell Phone Discounts
*Training is scheduled: 05/19/2016 - Must be available to attend 4 week training: Monday through Friday 8:00 a.m. to 4:30 p.m.
*After training is complete the team member's schedule will vary with three days starting as early as 7:00am and two nights ending no later than 9:00pm and every other Saturday 7:00am -12:00pm. Schedule may vary based on business needs.
* A PRE-EMPLOYMENT ASSESSMENT IS REQUIRED FOR THIS POSITION. AFTER SUBMITTING YOUR APPLICATION, PLEASE MONITOR YOUR E-MAIL FOR FUTURE COMMUNICATIONS *
Once your application is received, Wells Fargo will make initial contact with you via e-mail. Please ensure your contact information (e-mail address and phone number) is current in your Wells Fargo Jobs Profile. If your contact information has changed, please update prior to applying to this position.
Required Qualifications
1+ year of experience in one or a combination of the following: collections, customer contact, customer service, or sales environment 1+ year of collections experience
Desired Qualifications
Basic Microsoft Office skills Good verbal, written, and interpersonal communication skills Basic Microsoft Excel skills Basic Microsoft Access skills Ability to negotiate and facilitate issue resolution
Job Expectations
Must be able to attend full duration of required training period Ability to work nights, weekends, and/or holidays as needed or scheduled
Street Address
IA-Clive: 13733 University Ave - Clive, IA
Disclaimer
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.