ServiceNow System Administrator- Eden Prairie, MN, Schaumburg, IL, Santa Ana, CA or Hartford, CT - Full-time / Part-time

Ability to communicate effectively both verbally and in writing. The integration of legacy OptumRx and Catamaran will increase the ServiceNow licensed user base from 3,700 to 7,500, the non-licensed internal users from 6,100 to 14,250 and the external customer users from 8,850 to 12,850.  The entire footprint of supported users will soon be 34,600.  The existing ServiceNow environment is highly customized and the related support requires highly skilled resources. 
 
You will be responsible for:

Effective provisioning, installation / configuration, operation, and maintenance of the ServiceNow platform
Performing daily system monitoring, verifying the integrity and availability of the ServiceNow tool
Reviewing system logs and verifying completion of scheduled jobs
Interfacing with the ServiceNow vendor for all operational requests / issues / needs
Supporting scheduled bi-weekly migrations
Maintain operational, configuration, or other processes
Perform periodic performance reporting
Coordinating operating system updates, patches, and configuration changes
Answering technical queries and assisting users
Troubleshooting any reported problems
Ability to communicate effectively both verbally and in writing

Required Qualifications:

2 years’ experience with ServiceNow
Knowledge of ServiceNow Architecture
Assets:

Experience with ServiceNow Custom applications
Experience working with remote resources
Prior experience provisioning, installation / configuration, operation, and maintenance of the ServiceNow platform
Prior experience coordinating operating system updates, patches, and configuration changes
Experience performing system monitoring, verifying the integrity and availability of the ServiceNow tool
Bachelor's Degree or equivalent
UnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 14, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.