Customer Care Representative

Turn your Customer Service Experience into a great CAREER with JCPenney As a member of the JCPenney Customer Care Team you'll witness first-hand why JCPenney has the best customers and employees around! 

What JCPenney Gives to a Customer Care-Call Center Associate:

*     A focus and dedication to your success including paid training, continuous career development and coaching for growth.

*    An engaging work environment including; causal work attire, team activities, competitions and volunteer opportunities.

*    Schedule flexibility! We have full-time and part-time opportunities, day and evening shifts, weekend options and work-life balance.

*    Exceptional Benefits including: Medical, Dental, Vision, Disability, Life, Flexible Spending Accounts, My Time Off (Vacation), Work Life Balance Days, Matching 401K contribution, and Employee Discounts!

What a JCPenney Customer Care-Call Center Associate Gives our Customers:

*    The passion, empathy and communication skills required to provide an exceptional shopping experience.

*    A focus and dedication to our customers, understanding their needs, acknowledging their issues and providing effective solutions.

*    Insightful product knowledge to drive sales, Private Brand awareness and the ability to drive customer loyalty.

*The computer keyboarding, navigating and emailing capability to multitask during customer interactions, making the shopping experience seamless for the customer.  !!SUBMIT YOUR APPLICATION WITH RESUME' TO OUR WEBSITE!!