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in Jackson, MI

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Hours Full-time
Location 4 Universal Way
Jackson, Michigan

About this job

Position Overview:

The IT Processor is responsible for importing and exporting files critical to business operations.

 

Essential Duties and Responsibilities:

  • Adhere to all of the company's policies, procedures, and information security program as well as applicable regulatory compliance such as ISO 27001, FDCPA, FCRA, HIPAA, TCPA, and PCI.
  • Post payment files received from clients.
  • Update and distribute all necessary reports to internal recipients as well as clients in a timely manner.
  • Scan Documents.
  • Review accounts for accuracy on the clients' various systems.
  • Understand and follow instructions given by other members of the IT Department.
  • Assist the IT Admin and Director in various IT related tasks.

 

Skills and Qualifications:

 

General:

  • Strong attention to detail and ability to multi-task
  • Excellent computer/keyboard skills required
  • Working knowledge of Microsoft Office

 

Physical Requirements/Working Conditions:

  • Ability to sit for extended periods of time with occasional standing/walking
  • Ability to lift up to 30 lbs.
  • Call center environment, expect increased noise volumes during peak call times