Santaland Support Elf - Full-time

Job Overview:

Santa Claus is the center of the Santaland experience and Macy's primary holiday The Santaland Elf is an ambassador of Santa Claus charged with helping to spread cheer and goodwill among our visiting Santaland guests. As an elf, you will be responsible for ensuring a wonderful holiday experience by employing a mix of entertainment and crowd control techniques to maintain the flow of guests passing through Santaland.

Essential Functions:

Always be in Elf costume (provided by Macy's)
Direct and expedite guest visits with Santa
Taking photos (on proprietary equipment)
Assist with crowd control while maintaining a cheerful disposition
Perform other duties as needed
Regular, dependable attendance & punctuality

Qualifications:

Education/Experience:

Crowd control experience with both adults and children required
Customer service experience required
Acting experience preferred

Communication Skills:

Knowledge of a second language helpful
Strong interpersonal and communication skills
Ability to effectively communicate with and direct children

Mathematical Skills:

Basic math functions such as addition, subtraction, multiplication and division

Reasoning Ability:

Must have the ability to work independently with minimal supervision
Must be able to multitask in a fast paced environment
Present a professional image consistent with Macy's brand values

Physical Demands:

May involve prolonged standing and walking
May involve lifting heavy objects 30lbs+ including small children

Other Skills:

Effective communicator
Leadership
Customer Service
Punctuality
Cheerful and enthusiastic disposition
Ability to engage and entertain children

Work Hours:

Flexible with scheduling and available to work retail hours which may include day, evening, weekends and/or holidays or sales events depending on business needs

This job description is not all inclusive. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.