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Catering Sales Manager - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | San Jose, CA San Jose, California |
About this job
Catering Sales Manager
At Fairmont San Jose, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Catering Manager, where you will liaise between multiple departments to meet the needs -- and exceed the expectations -- of your clients.
Hotel Overview:
The Fairmont San Jose hotel combines technological innovation with timeless elegance. Silicon Valley has become one of the world's busiest hubs, and the capital of this high-tech mecca is San Jose, California.
Summary of Responsibilities:
Reporting to the Director of Catering and conference Services, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service.
* Accountable for booking and increasing Catering business requiring under 10 guest rooms, through the development of new business, prospecting, entertaining and active follow up of existing inquiries.
* Accountable for achieving sales quotas and sales goals as determined by the Director of Catering.
* Respond to all inquiries within one hour.
* Effective management of activities/bookings to assist in achieving hotel revenue targets.
* Quote and negotiate pricing within established parameters and process contracts.
* Solicit from and confirm with client all information pertaining to the event, and organize and distribute all information to departments through memos, banquet event orders, resumes and rooming lists.
* Effectively communicate all changes so labour and food costs can be controlled.
* Communicate effectively with hotel operation departments to ensure guest satisfaction.
* Manage room blocks in relation to pick up, rooming lists and cancellation.
* Coordinate for the client while maintaining strong relationships with outside suppliers - entertainment, electrical, audio-visual, display, decor and floral.
* Conduct pre-convention meetings when required.
* Conduct professional site inspections and test meals as required.
* Be available to assist client while on site at appropriate times (evening and weekends are required).
* Must be flexible to accommodate irregular or extended hours.
* Identify and communicate lead referral opportunities for other Fairmont Hotels and Resorts.
* Attend required in-house meetings as required.
* Stay current with trends.
* Collect market and competitive intelligence -- adjust strategy as required.
* Successful management and execution of a sales funnel to achieve the facility goals
* Networking and contacts a must
* Active community and social media participation, required
* All other duties as assigned by the Director, Catering and Conference Services.
* Other duties as assigned
Qualifications:
Post-Secondary Education or Hospitality Certificate.
Minimum 1 year experience in Conference & Catering Services or Sales an asset, with background in hotel operations.
Professional presentation, excellent communication skills and the ability to close a sale.
High-energy individual with exceptional organization skills.
Must be able to work independently and maintain a positive attitude within a busy environment.
Excellent interpersonal skills, preferred fluent in English and French.
Strong knowledge of food and beverage, including wine and food pairing an asset.
Computer literacy required including knowledge of Word and Excel.
Must be a creative and effective leader, possessing a high degree of professionalism.
Visa Requirements: Applicants must provide proof of elegibility to work in the United States
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts---and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities---throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific---as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
The Fairmont San Jose is an Equal Oppoutnity Employer. EOE/M/F/V/D
At Fairmont San Jose, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Catering Manager, where you will liaise between multiple departments to meet the needs -- and exceed the expectations -- of your clients.
Hotel Overview:
The Fairmont San Jose hotel combines technological innovation with timeless elegance. Silicon Valley has become one of the world's busiest hubs, and the capital of this high-tech mecca is San Jose, California.
Summary of Responsibilities:
Reporting to the Director of Catering and conference Services, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service.
* Accountable for booking and increasing Catering business requiring under 10 guest rooms, through the development of new business, prospecting, entertaining and active follow up of existing inquiries.
* Accountable for achieving sales quotas and sales goals as determined by the Director of Catering.
* Respond to all inquiries within one hour.
* Effective management of activities/bookings to assist in achieving hotel revenue targets.
* Quote and negotiate pricing within established parameters and process contracts.
* Solicit from and confirm with client all information pertaining to the event, and organize and distribute all information to departments through memos, banquet event orders, resumes and rooming lists.
* Effectively communicate all changes so labour and food costs can be controlled.
* Communicate effectively with hotel operation departments to ensure guest satisfaction.
* Manage room blocks in relation to pick up, rooming lists and cancellation.
* Coordinate for the client while maintaining strong relationships with outside suppliers - entertainment, electrical, audio-visual, display, decor and floral.
* Conduct pre-convention meetings when required.
* Conduct professional site inspections and test meals as required.
* Be available to assist client while on site at appropriate times (evening and weekends are required).
* Must be flexible to accommodate irregular or extended hours.
* Identify and communicate lead referral opportunities for other Fairmont Hotels and Resorts.
* Attend required in-house meetings as required.
* Stay current with trends.
* Collect market and competitive intelligence -- adjust strategy as required.
* Successful management and execution of a sales funnel to achieve the facility goals
* Networking and contacts a must
* Active community and social media participation, required
* All other duties as assigned by the Director, Catering and Conference Services.
* Other duties as assigned
Qualifications:
Post-Secondary Education or Hospitality Certificate.
Minimum 1 year experience in Conference & Catering Services or Sales an asset, with background in hotel operations.
Professional presentation, excellent communication skills and the ability to close a sale.
High-energy individual with exceptional organization skills.
Must be able to work independently and maintain a positive attitude within a busy environment.
Excellent interpersonal skills, preferred fluent in English and French.
Strong knowledge of food and beverage, including wine and food pairing an asset.
Computer literacy required including knowledge of Word and Excel.
Must be a creative and effective leader, possessing a high degree of professionalism.
Visa Requirements: Applicants must provide proof of elegibility to work in the United States
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts---and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities---throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific---as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
The Fairmont San Jose is an Equal Oppoutnity Employer. EOE/M/F/V/D