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Director of Housekeeping - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Wailea, HI Wailea, Hawaii |
About this job
Director of Housekeeping
Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. The standards and values you model as the Director of Housekeeping will inspire your team; not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their careers with Fairmont.
Hotel Overview: Known as the islands only all-suite oceanfront resort, the hotel is situated on Polo Beach in the world-class, master-planned destination of Wailea, on the south western coast of Maui. Here's an opportunity to join Fairmont Hotels and Resorts, a luxury hotel brand recognized worldwide for distinctive style and service.
Summary of Responsibilities:
Reporting to the Director of Operations, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, engaging and friendly service
Lead the Housekeeping team in providing exceptional guest service and cleanliness while driving colleague satisfaction
Provide ongoing professional development, growth and job satisfaction to all members of the team
Manage effective staff planning, selection, training and development strategies
Address all guest comments or concerns
Plan, organize and implement all projects for guest rooms and public areas
Ensure an accurate inventory of supplies and equipment
Ensure the departments' monthly financial obligations are met
Assist with the preparation of the annual department budget process and the development of hotel wide strategic goals and plans
Ensure a safe work environment is maintained at all times and that all colleagues are committed to working safely
Actively participate in the hotel's environmental program and department specific initiatives in working toward sustainable operations
Coordinate preventative maintenance programs with the Engineering department
Follow departmental policies, procedures and service standards
Other duties as assigned
Qualifications:
P revious experience as a Director of Housekeeping, preferably in a luxury hotel
Ability to analyze data and trends and create strategies for improvement
Strong administration and organizational skills are required
Excellent communication skills, both verbal and written
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to work with a diverse group of employees
Ability to focus attention on guest needs, remaining calm and courteous at all times
Computer literate in Microsoft Window applications required
Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure
Physical Aspects of Position (includes but are not limited to):
Frequent walking and standing throughout shift
Occasional lifting and carrying up to 25 lbs
Occasional bending, kneeling, pushing, pulling
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Must already be legally permitted to work in the United States.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. Our sustainability Partnership program represents our ever-expanding commitment to being a responsible business and to following the principles of sustainability across our operations, the world over. An exciting future awaits!
Fairmont Kea Lani, Maui is an Equal Opportunity Employer/Drug-Free Workplace
Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. The standards and values you model as the Director of Housekeeping will inspire your team; not only to ensure exceptional guest rooms, public areas and heart of the house areas, but also to grow their careers with Fairmont.
Hotel Overview: Known as the islands only all-suite oceanfront resort, the hotel is situated on Polo Beach in the world-class, master-planned destination of Wailea, on the south western coast of Maui. Here's an opportunity to join Fairmont Hotels and Resorts, a luxury hotel brand recognized worldwide for distinctive style and service.
Summary of Responsibilities:
Reporting to the Director of Operations, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, engaging and friendly service
Lead the Housekeeping team in providing exceptional guest service and cleanliness while driving colleague satisfaction
Provide ongoing professional development, growth and job satisfaction to all members of the team
Manage effective staff planning, selection, training and development strategies
Address all guest comments or concerns
Plan, organize and implement all projects for guest rooms and public areas
Ensure an accurate inventory of supplies and equipment
Ensure the departments' monthly financial obligations are met
Assist with the preparation of the annual department budget process and the development of hotel wide strategic goals and plans
Ensure a safe work environment is maintained at all times and that all colleagues are committed to working safely
Actively participate in the hotel's environmental program and department specific initiatives in working toward sustainable operations
Coordinate preventative maintenance programs with the Engineering department
Follow departmental policies, procedures and service standards
Other duties as assigned
Qualifications:
P revious experience as a Director of Housekeeping, preferably in a luxury hotel
Ability to analyze data and trends and create strategies for improvement
Strong administration and organizational skills are required
Excellent communication skills, both verbal and written
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to work with a diverse group of employees
Ability to focus attention on guest needs, remaining calm and courteous at all times
Computer literate in Microsoft Window applications required
Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure
Physical Aspects of Position (includes but are not limited to):
Frequent walking and standing throughout shift
Occasional lifting and carrying up to 25 lbs
Occasional bending, kneeling, pushing, pulling
Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Must already be legally permitted to work in the United States.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. Our sustainability Partnership program represents our ever-expanding commitment to being a responsible business and to following the principles of sustainability across our operations, the world over. An exciting future awaits!
Fairmont Kea Lani, Maui is an Equal Opportunity Employer/Drug-Free Workplace
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