Kona Grill Service Assistant job in El Paso, TX

Kona Grill
Job Title
Service Assistant
Job Type
El Paso, TX 79925

Service Assistant

 People are the Heart of Kona Grill, so it’s important for us to find passionate individuals to join our family. Whether we’re cooking a meal, serving a guest or helping each other, we see every moment as an opportunity to show our excitement and purpose. We offer careers, not just jobs, so we are looking for spirited and passionate people to engage in our training program to learn and grow within the company. If you take pride in providing exceptional service, then we know you will love being a part of the Kona culture.

Server Assistant

The Service Assistant’s primary function is supporting the service team to ensure a great experience for every Kona Grill guest.

Key Responsibilities (but not limited to):

  • Supporting the service staff in the mission of outstanding guest service while ensuring good FOH cleanliness, executing quality food delivery in a timely fashion, assisting in the proper maintenance of tables / bussing of tables, and light cleaning.
  • The SA’s communication between the wait staff, kitchen and management must be clear and direct as this position is the catch‐all, to ensure that EVERY guest has a perfect Kona experience.
  • The Service Assistant will also help maintain the restrooms.

Job Requirements:

  • Work experience in high volume or fast casual dining restaurant environment preferred
  • Able to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Ability to transport and carry objects such as glass racks and ice bins weighing up to 40 lbs. numerous times throughout the shift
  • Ability to stand and exert well-paced mobility for periods up to 8 hours
  • Ability to deal with multiple tasks effectively and establish priorities
  • Ability to communicate effectively, including the ability to speak and write in English
  • Ability to listen effectively, process information quickly, and transfer knowledge to others in order to ensure standards of quality are met consistently


La función principal del Asistente de servicio está apoyando el equipo de servicio para asegurar una gran experiencia para todos los clientes de Kona Grill. Esta posición es responsable de apoyar al personal de servicio en la misión de servicio excepcional al tiempo que garantiza una buena limpieza del restaurante, la ejecución de la entrega de alimentos de calidad en el momento oportuno, ayudando en el mantenimiento adecuado de las mesas / limpiando de mesas y limpieza rapida ligera. La comunicación de SA entre el personal de meseros, la cocina y los gerentes debe ser clara y directa ya que esta posición es egeneral, para asegurar que cada cliente tenga una experiencia perfecta de Kona. El Asistente de servicio también ayudará a mantener los baños.Experiencia de trabajo en un volumen alto o rápido ambiente del restaurante de comida casual preferido; Capaz de interactuar con el público y compañeros de trabajo de una manera amable, entusiasta y saliente; Capacidad de transportar y llevar objetos, tales como bastidores de vidrio y cubos de hielo con un peso de hasta 40 libras. en numerosas ocasiones a lo largo del turno; Capacidad para soportar la movilidad y ejercer bien establecido el paso por períodos de hasta 8 horas; Capacidad para hacer frente a múltiples tareas de forma eficaz y establecer prioridades

Kona Grill Offers:

  •  Growth Opportunities
  •  Competitive Pay
  •  Comprehensive Training Program
  •  Flexible Work Schedule
  •  A Fun Fast-paced Work Environment
  •  Paid Time Off (must be eligible)
  •  Health Benefits (must be eligible)

 Our Mission: Make Every Experience Exceptional

 Who We Are:

  •  We have a scratch kitchen and use only the freshest ingredients
  •  We provide the ultimate hospitality that makes every guest’s experience exceptional, every time
  •  We offer diverse choices in food, atmosphere, and more so guests get a new experience each time they visit

Additional Info

Job Industries

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