You might also like
in Chapel Hill, NC
$30est. per hour Han-Dee Hugo's • 13h agoUrgently hiring 19 mi Use left and right arrow keys to navigate- $15.50
Verified per hour Han-Dee Hugo's • 13h agoUrgently hiring 19 mi Use left and right arrow keys to navigate 
$29est. per hour Wendy's • 10h agoUrgently hiring 8.3 mi Use left and right arrow keys to navigate- Hardee's • 16d ago
Urgently hiring 5.3 mi Use left and right arrow keys to navigate 
$30est. per hour SPECTRUM • 8d agoUrgently hiring 19.6 mi Use left and right arrow keys to navigate
Customer Service Manager Trainee - Hiring Event - Full-time
| Hours | Full-time |
|---|---|
| Location | Harris Teeter Hiring Manager Trainees! Chapel Hill, North Carolina |
About this job
Harris Teeter is hiring Customer Service Manager Trainees!
Interviews will be held in September!
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the overall direction, coordination, and evaluation of these departments. Carry out supervisory responsibilities in accordance with Harris Teeter's policies and standards. Responsibilities will include performing floor monitor duties, interviewing and training associates; planning, assigning, and directing work; assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Ensure that all items listed on the Customer Service Store Visit Audit and Loss Prevention Front End Audit are performed. Provide immediate coaching/feedback to associates who are not in compliance with expectations. Perform duties of customer service clerks, accounting office associates, cashiers, and baggers as appropriate.
Requirements:
- Prior retail customer service management experience of 1+ years, preferably in a large retailer (Target, Walmart, etc.)
- Must be 18 years or older
- Knowledge of cash handling
- Excellent customer service, problem-solving, communication, multi-tasking, and supervisory skills
- Ability to foster a positive work environment
- Open availability for shifts between 5am-12am
- Have managed up to 60+ people
- Have reliable transportation and willing to commute for training purposes and management opportunities
Click APPLY to submit an application!