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Apparel Associate
•30 days ago
| Hours | Part-time |
|---|---|
| Location | Birmingham, AL Birmingham, Alabama |
About this job
Jobs in this category are responsible for providing excellent customer service, maintaining merchandise presentation standards and execution of visual programs.
* Takes ownership for enhancing the customer experience * Partners with selling and sales support associates to provide superior customer service (i.e., assist customers, answer phones) * Leverages technology in order to facilitate the customer experience * Completes customer transactions accurately and efficiently at point-of-sale * Executes consistent operational and selling processes (i.e., credit application process, ratchet repair program) * Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Merchandise Replacement Agreements, and other miscellaneous income opportunities) * Educates customers on our Satisfaction Guaranteed return policy; * Assists in resolving customer issues * Assists with merchandise support tasks (i.e., fitting room maintenance, straightening merchandise) during non-peak hours * Adheres to merchandise protection standards * Uses basic internet navigation to access and print information/reports * Performs other duties as assigned * Basic reading, arithmetic, writing and oral communication skills * Basic internet navigation
EOE Minorities / Females / Protected Veterans / Disabled
* Takes ownership for enhancing the customer experience * Partners with selling and sales support associates to provide superior customer service (i.e., assist customers, answer phones) * Leverages technology in order to facilitate the customer experience * Completes customer transactions accurately and efficiently at point-of-sale * Executes consistent operational and selling processes (i.e., credit application process, ratchet repair program) * Optimizes credit, gift card, Shop Your Way Rewards and multi-channel opportunities (and, where applicable, Protection Agreements, Merchandise Replacement Agreements, and other miscellaneous income opportunities) * Educates customers on our Satisfaction Guaranteed return policy; * Assists in resolving customer issues * Assists with merchandise support tasks (i.e., fitting room maintenance, straightening merchandise) during non-peak hours * Adheres to merchandise protection standards * Uses basic internet navigation to access and print information/reports * Performs other duties as assigned * Basic reading, arithmetic, writing and oral communication skills * Basic internet navigation
EOE Minorities / Females / Protected Veterans / Disabled