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in Missoula, MT

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Hours Part-time, Full-time
Location 935 SW Higgins
Missoula, Montana

About this job

Sales associates are an important component to the success of a Massage Envy Spa. Through a combination of good communication skills, professionalism and excellent customer service, each sales associate contributes to the achievement of the business goals of the franchise.

Function: Offering excellent customer service to guests and members, and assisting the clinic manager in daily operational tasks.

Essential Duties:

Providing excellent service to members/guests by answering phone calls, checking members in and out for appointments, setting appointments, greeting members/guests upon arrival and selling and renewing memberships, calling inactive members to invite an appointment, log and relay member concerns to manager.

Assists in maintaining professional, clean and organized front desk and reception area.

Understands and applies strategic sales offerings (dues/cash, auto renewable, etc.)

Assists in administrative tasks including filing, member folder maintenance, and data entry of client records and surveys.

Assists in maintaining cleanliness of therapy rooms, common areas and store room, assist with stocking linen shelves and replacing full linen bags; assists with checking lotion supplies and assists with inventory.

Other duties as assigned by Clinic Management. Qualifications: The requirements listed below are representative of the knowledge, skills, and/or ability required for this job.

Education, Skills and Experience: 

High school diploma or equivalent (GED) required.

Basic math and cash handling experience, phone and computer skills.

Customer service and sales experience, preferred.