Front Desk Agent
First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. Making a guest feel at home the second they walk in is essential in any successful operation. Whether it’s a family getting away or another road warrior, you mold your check in to better suit each guest individually. As a Front Desk Agent with The Briad Group, you’ll have every opportunity to make someone’s stay.
- Customer service experience is required, preferably in a hotel or related field
- Must have schedule flexibility for both AM/PM shifts, weekends and holidays
- Requires strong command of the English language to include speaking, reading and writing
- Ability to learn quickly and work in fast paced position with guest interaction
- Must be able to multi-task
- A true desire to satisfy the needs of others in a fast paced environment
- Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
- Must possess basic computer skills, i.e. Word, Excel, etc.
About The Briad Group
Welcome to fun. If you can eat there, drink there or sleep there, we can play with it, adding our special brand of flare to the flavor of fun we like to call The Briad Group. Welcome to our website, where you'll learn about one of America's fastest growing hospitality companies.
Our Lodging Division: NOW HIRING! In 2005, Briad opened five Marriott® and Hilton® hotels. We opened another in 2006, and three during the first half of 2007. Yet another opened in the second half of 2008 and two more in 2009. In December of 2010, we were delighted to sell our hotel portfolio. But it didn't take long to start new projects. Just 3 weeks later, we broke ground on two new development projects and are currently hiring for our newest locations in Branchburg, NJ and Hamilton, NJ. We continue to scout for new locations in order to keep growing. We think we do rooms well. Obviously, Marriott® and Hilton® think so, too.
Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees. Through Briad University, where our management students learn the latest industry techniques and best management practices available, we provide a unique opportunity for employees to learn three different segments of the industry: quick-service, casual-dining and hotel operation.
Employees can join the team as hourly employees and move up to manage multiple restaurants or oversee the growth of the hotel group. We think it's our attention to training and development that distinguishes us from other franchise-based companies.
Our mission? To operate nationally recognized restaurant and hotel brands that deliver an outstanding guest experience with positive, energetic teammates providing unmatched hospitality in a sparkling clean environment.
*The Briad Group is an EOE
*The Briad Group participates in eVerify
We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.