Medical Device / Systems Analyst - Las Vegas, NV - Full-time / Part-time

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
The Medical Device / Systems Analyst support for adds, moves, changes, or issue resolution. Troubleshoot medical device issues which could be network, PC, or device related.  Assist with initial and ongoing configuration of wired/wireless devices through implementation, testing, and go live conversion while maintaining accurate detailed device tracking lists.  Work directly with end users and vendors to resolve device issues and answer questions.  Supports the clinical delivery systems by ensuring devices are up to date and maintained.  Analyze system and device development with users to evaluate business requirements, identify operating procedures, evaluate existing or proposed systems and prepare detailed specifications from which programs will be written.     
 
Primary Responsibilities:


Analyze and investigate issues

Provides explanations and interpretations within area of expertise

Use pertinent data and facts to identify and solve problems

Investigate non - standard requests and problems

Prioritizes and organizes own work to meet deadlines

Document and keep logs of past and current state

On - Call support on rotation

Analytic skills and attention to detail

Excellent verbal and written communication skills
 

Required Qualifications:

1+ year of Helpdesk related experience
3+ year supporting networked Windows PCs with external devices
3+ years Wired / wireless device configuration
1+ year Quality Assurance Testing experience
Basic level with MS Word, Access, Excel
Previous experience with issue research / resolution and error management in clinical applications and devices
Capable of providing own reliable transportation for local travel to specified sites to troubleshoot
Willing and able to work in an on - call rotation
Preferred Qualifications:

Bachelor’s Degree
Medical Device support - MRI, EKG, Mammography, X-Ray, etc
Network issue resolution
Previous experience with clinical and transcription related applications (Fuji / Synapse, PowerScribe, Vericis / Pyramis, Allscripts Enterprise, GE Centricity Business, and
GE Centricity RIS.
EMR experience
Experience documenting workflows
Basic level with MS Office Visio
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Job Keywords: Medical Device/Systems Analyst ,Helpdesk  ,Quality Assurance testing  ,Network Issue Resolution ,PC support ,Technical support ,Clinical Applications, Las Vegas, Nevada, NV