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Service Coordinator - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 750 - 47542 Huntingburg, Indiana |
About this job
Home Instead Senior Care in JASPER is looking for their next SERVICE COORDINATOR to join their dedicated team. Do you have a passion for making a difference in the lives of seniors and their families? Do you value quality customer service and enjoy creative and strategic thinking? If so, you could be our next Key Player! The Service Coordinator is charged with coordinating the schedules of our clients and CAREGivers, while also conducting phone reception, clerical and billing tasks.
As the leading provider of non-medical in home services to seniors in the Tristate area, we employ a large number of CAREGivers and place them with clients in our 10-county territory. Our Service Coordinator will need to thrive in a fast paced environment with the ability to multitask and pay attention to detail, while executing strong organizational and time management skills. They will work as a team player with office staff and will be the “voice of HomeInstead” to our clients, CAREGivers and callers. Requires customer service and clerical experience; strong interpersonal, communication and computer skills a must. General work hours are Mon-Fri 8am-5pm. Due to 24/7 service delivery, after hours (On Call) work is necessary to provide support to clients and employees. Hourly wage, paid vacation and holidays, basic medical and dental plan offering.
Primary Tasks include:
*Answer and triage incoming phone calls.
*Monitor open shift report and staff open shifts
*Facilitate compatible matches between clients and CAREGivers
*Manage schedule information in CLEAR CARE computer system
*Code completed shifts for billing & payroll
Secondary tasks include:
*Create schedules for new hires
*Maintain future schedules for clients
*Conduct Client-CAREGiver Introductions in client homes
*Meet criteria for CAREGiver position and function as emergency fill in
*Participate in weeknight On Call rotation
Interested candidates need to apply online, at www.HomeInsteadCareers.com Please attach Cover Letter & Resume, atn: Rachelle Beckman, Operations Manager.
As the leading provider of non-medical in home services to seniors in the Tristate area, we employ a large number of CAREGivers and place them with clients in our 10-county territory. Our Service Coordinator will need to thrive in a fast paced environment with the ability to multitask and pay attention to detail, while executing strong organizational and time management skills. They will work as a team player with office staff and will be the “voice of HomeInstead” to our clients, CAREGivers and callers. Requires customer service and clerical experience; strong interpersonal, communication and computer skills a must. General work hours are Mon-Fri 8am-5pm. Due to 24/7 service delivery, after hours (On Call) work is necessary to provide support to clients and employees. Hourly wage, paid vacation and holidays, basic medical and dental plan offering.
Primary Tasks include:
*Answer and triage incoming phone calls.
*Monitor open shift report and staff open shifts
*Facilitate compatible matches between clients and CAREGivers
*Manage schedule information in CLEAR CARE computer system
*Code completed shifts for billing & payroll
Secondary tasks include:
*Create schedules for new hires
*Maintain future schedules for clients
*Conduct Client-CAREGiver Introductions in client homes
*Meet criteria for CAREGiver position and function as emergency fill in
*Participate in weeknight On Call rotation
Interested candidates need to apply online, at www.HomeInsteadCareers.com Please attach Cover Letter & Resume, atn: Rachelle Beckman, Operations Manager.
Each Home Instead franchise is independently owned and operated.